Case Manager LGBTQ – Transitional Living & Host Homes
Bill Wilson Center
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Post Date: Jun 25, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: Depending on experience.
Location: US - California - San Jose
Job Reference: - n/a -
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We have a wonderful opportunity for a Case Manager LGBTQ at TLP & Host Homes Program. Under the supervision of the Program Manager, the Case Manager – TLP & Host Homes for LGBTQ is responsible for providing general case management around education; housing, supportive counseling and connections to needed resources and services to clients identifying as LGBTQ.

• Provide psycho-education, skills based & communication strategies, and peer supportive counseling in 1:1, group modalities to LGBTQ clients in Host Homes and TLP
• Complete all assessments on each youth, SBIRT, Human Trafficking, lifelong connections, well-being, VI-SPDAT and assess youth’s relationship with family and if they would benefit or desire family counseling to support re-connections and possible reunification.
• Develop Needs and Service plan WITH youth in Host Homes and TLP
• Contract with youth weekly and support them in completing agreed upon goals
• Maintain client file, consents, releases of information, emergency contacts, progress notes, needs and service plan, etc
• Enter all clients into AWARDS and CMS and enter data on all services received, progress notes, assessments, etc.
• Send Intake, Discharge and annual update information to the HMIS data entry staff.
• Assist with crisis intervention &/or link to On Call as needed
• Provide and/or link youth to safe, pro-social activities
• Provide linkage to mental health services as needed through: psycho-education, referrals,
• Provide HIV/STI and drug and alcohol abuse information
• Provide transportation as needed
• Complete program and statistical forms as required including providing reports as requested.
• Ensure all client data is captured in AWARDS electronic health record within required deadline. Maintain paper and AWARDS files updated at all times.
• Participate in audits to ensure documentation compliance
• Prepare and process all required documents for financial assistance.
• Process financial assistance for move in costs, deposits and/or delinquent rent. Follow agency policies and procedures regarding financial documentation and reconciling all requests.
• Attend trainings and agency meetings as required/appropriate. Attend monthly LGBTQ committee meeting.
• Provide referral services for LGBTQ clients to other BWC or community programs
• Participate in program evaluation and recommendations.
• Coordinate Focus Groups with LGBTQ clients and provide reports on findings
• Provide recommendations for LGBTQ specific, complementing programs and services that can be added to BWC’s offerings
• Attend community meetings as appropriate.
• Supervise volunteers that may be assigned to the program.
• Participate in agency Program Quality Improvement initiatives and/or meetings
• Participate in ensuring safe work environment and promoting safety initiatives.
• Maintain TLP house in appropriate conditions at all times and report any safety or other repair issues immediately to the Facilities team.
• Regular attendance is a requirement of the position.
• Other duties may be assigned.

Bachelor's degree (B.A. B.S.) from four-year College or university or equivalent combination of education and experience.   Housing needs and assistance experience required. Experience working with culturally diverse population. Current CPR and First Aid Certification required (or complete within 30 days of hire). Valid CA drivers license with access to a personal vehicle with current Ins.   Fingerprinting, TB test & CPR/First Aid required.

For consideration, please submit cover letter and resume to:
ATTN: Resumes
FAX: (408) 244-4022
Please indicate which job you are applying for in subject line.
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