Case Manager

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Post Date: May 18, 2020
Job Type: Full Time
Start Date: TBD
Salary: $22.00 - $26.00/hour
Location: US - California - San Francisco
Job Reference: - n/a -
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Case management focuses on various areas of need including, but not limited to childcare, housing, mental health, substance use, employment and career development, education, parenting, budgeting, maintaining permanent housing and addressing any other barrier to long-term stability.

Case Management:
Provide comprehensive family-focused case management services to families including: program enrollment, assessment, goal setting, long-term case-plan development, weekly case plan development, progress monitoring and advocacy and referrals.
Serve families who are currently homeless or at risk of homelessness, families receiving clinical services, and families transitioning out of homelessness.
Meet with clients weekly and facilitate meetings with clients in the office and in the field.
Connect families with community resources. Follow up with clients and providers as appropriate to encourage progress and document use/success of referral.
Input accurate and complete data for all contacts with clients into agency database, funder reporting databases and client files in a timely manner.

General Program Responsibilities:
Assist APD with development, outreach and facilitation of groups as needed.
Help to provide a warm, welcoming and supportive environment for clients and prospective clients.
Attend staff meetings, supervision meetings and trainings on a regular basis.
Deliver all services from a trauma-informed perspective.
Provide drop-in/individual counseling and crisis intervention to clients coming to the FRC.
Assist with activities such as childcare, donations, coverage of front desk and support with community activities, groups and workshops.
Share rotating responsibility for health and safety of client reception area.
Maintain confidentiality of client information.
Attend weekly supervision and maintain open communication regarding all aspects of the program and work with clients.
Other responsibilities as assigned by the Clinical Director or Assistant Program Director.

Fluency in Spanish desirable.
Commitment to working as part of a diverse, multidisciplinary team.

Compensation and Benefits: Compass Family Services offers a competitive wage and benefits package that includes employer-paid major medical, dental and vision coverage, long-term disability insurance, an employer-contributed retirement plan, and generous paid vacation, sick, and holiday leave.

This is non-exempt, full time (37.5 hours per week) position reporting to the Assistant Program Director.

To Apply: Please submit a detailed cover letter and resume. Resumes sent without cover letters will not be considered.

We are an equal opportunity employer and actively seek to recruit a diverse workforce.

Two years exp. counseling/case-management
Counseling skills & understanding of trauma informed care
Understanding of issues facing homeless families
Strong interpersonal & communication skills
Ability to assess and de-escalate potentially volatile situations, maintain professional case manager/client relationships, work effectively w/ culturally-diverse families & communities
& to work independently while being part of a small team

Contact Details