Bilingual Case Coordinator-Emergency Services Liaison
Emerge Center Against Domestic Abuse
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Post Date: May 01, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - Arizona - Tucson
Job Reference: - n/a -
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Utilize a trauma-informed care model to provide life skills and emotional support to program clients
Partner with clients not residing in Emerge! shelters, but who qualify for and need emergency services
Develop a network of resources throughout the community to enhance the ability to be a liaison for clients
Provide emotional support and education about domestic abuse to all program clients
Provide immediate case management services to clients to ensure that they develop a short-term plan for safe housing based on safety considerations and resources available
Complete the appropriate intake for clients placed in program within one (1) business day of their acceptance into the program
Provide information and resources to address immediate needs of client while in the program
“Float” between agency sites as needed to support each program and client needs
Responsible for the relocation program with oversight from Program Manager
Responsible for procurement protocol for laundry money and basic need gift cards. Including maintaining proper documentation and a weekly review with the Program Manager
Develop, implement and monitor case plans with all clients
Meet with clients to help them achieve the desired outcomes and complete daily check-ins to ensure well being and access to all basic needs
Responsible for ensuring clients successfully navigate the social services system in order to get the services they are requesting and help remove any barriers
Associate degree, Bachelor Degree preferred
Four years related experience in the social service field and/or in the area of domestic violence
o Or an equivalent combination of education and/or experience
Bilingual (English/Spanish) required
Effective listening
Excellent written and oral communication
Knowledge of the dynamics of domestic violence, of the impact of trauma, of group facilitation and dynamics
Ability to assess potential crisis situations and take appropriate action
Ability to work well independently and be self-motivated
Proficient computer skills including e-mail, calendars, document processing, spreadsheets and
Appropriate fingerprint clearance through the Arizona Department of Public Safety
CPR/First Aid certification
Valid Arizona Driver License and proof of automobile insurance
Must be able to sit or stand for long periods of time
Must be able to express or exchange ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately or quickly
Provide CPR/First Aid
Must be able to lift up to fifty pounds

Please go to the Emerge website for complete position requirements.

Full-time & Benefits eligible
Bilingual (English/Spanish) Required
Tuesday 7:30a-4:45p, Wednesday 7:30a-3:15p Thursday-Friday 7:30a – 4:00p & Saturday 9:30a – 6:00p

Emerge is an equal opportunity employer.

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