Bilingual Case Coordinator-Emergency Services Liaison
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Emerge Center Against Domestic Abuse
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Post Date: |
May 01, 2020 |
Job Type: |
Full Time |
Start Date:
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Salary: |
- n/a - |
Location: |
US - Arizona - Tucson |
Job Reference: |
- n/a - |
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Description
Utilize a trauma-informed care model to provide life skills and emotional support to program clients Partner with clients not residing in Emerge! shelters, but who qualify for and need emergency services Develop a network of resources throughout the community to enhance the ability to be a liaison for clients ESSENTIAL DUTIES Provide emotional support and education about domestic abuse to all program clients Provide immediate case management services to clients to ensure that they develop a short-term plan for safe housing based on safety considerations and resources available Complete the appropriate intake for clients placed in program within one (1) business day of their acceptance into the program Provide information and resources to address immediate needs of client while in the program “Float” between agency sites as needed to support each program and client needs Responsible for the relocation program with oversight from Program Manager Responsible for procurement protocol for laundry money and basic need gift cards. Including maintaining proper documentation and a weekly review with the Program Manager Develop, implement and monitor case plans with all clients Meet with clients to help them achieve the desired outcomes and complete daily check-ins to ensure well being and access to all basic needs Responsible for ensuring clients successfully navigate the social services system in order to get the services they are requesting and help remove any barriers QUALIFICATIONS Associate degree, Bachelor Degree preferred Four years related experience in the social service field and/or in the area of domestic violence o Or an equivalent combination of education and/or experience Bilingual (English/Spanish) required REQUIRED COMPETENCIES Effective listening Excellent written and oral communication Knowledge of the dynamics of domestic violence, of the impact of trauma, of group facilitation and dynamics Ability to assess potential crisis situations and take appropriate action Ability to work well independently and be self-motivated Proficient computer skills including e-mail, calendars, document processing, spreadsheets and databases OTHER REQUIREMENTS Appropriate fingerprint clearance through the Arizona Department of Public Safety CPR/First Aid certification Valid Arizona Driver License and proof of automobile insurance PHYSICAL DEMANDS Must be able to sit or stand for long periods of time Must be able to express or exchange ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately or quickly Provide CPR/First Aid Must be able to lift up to fifty pounds
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Skills
Please go to the Emerge website for complete position requirements.
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Notes
Full-time & Benefits eligible Bilingual (English/Spanish) Required Tuesday 7:30a-4:45p, Wednesday 7:30a-3:15p Thursday-Friday 7:30a – 4:00p & Saturday 9:30a – 6:00pEmerge is an equal opportunity employer.
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Contact Details
URL: http://www.emergecenter.org/careers/how-to-apply/
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