SCHEDULE: 40 hours, Monday – Friday, 9:00 a.m. - 5:30 p.m.
The Substance Abuse Case Manager is responsible for providing quality substance abuse case management services to homeless adult men according to the program’s established policies and procedures. The Substance Abuse Case Manager will provide a wide range of case management services and carry a caseload of clients of the Men’s Stabilization Program. Primary duties include, but are not limited to, engaging clients upon intake, assisting clients in accessing basic emergency services, and collaborating with outside resources for effective discharge planning. The Substance Abuse Case Manager will also be responsible for facilitating weekly client orientations and/or discharge planning groups and will work closely with the clinical team, recovery specialists, and operations manager, as well as a number of outside providers and recovery programs. The Substance Abuse Case Manager is expected to accurately complete all required documentation within CareLogic (the electronic health record) in a timely manner and to keep client case management notes up-to-date at all times. The incumbent will participate in case conference rounds and staff meetings, and also assist in crisis prevention/intervention and milieu management. The Substance Abuse Case Manager works to obtain or maintain clinical credentials and/or licensure by receiving supervision and attending training opportunities.
Annual CORI review will be conducted for this position and acceptable results will be required.Knowledge of the issues related to substance abuse, mental illness and economic factors as precipitants to homelessness
•A working knowledge of homeless referral networks, with a specific emphasis on transitional programs and housing resources
•Ability to stand for moderate periods of time
•Stretch, bend, lift and assist clients up and down stairs during difficult and/or emergency situations
•Ability to respond safely and quickly in case of emergency situations
•Ability to sit for moderate periods of time at a desk in an office while interacting with clients and/or managing documentation
•Excellent verbal and written communication skills
•Documentation and computer skills
•Ability to perform an array of difficult tasks at the same time
•The temperament to work with clients with problems indicative of untreated emotional/physical health needs and active substance use/abuse/dependency behaviors
•Ability to work in intense emotionally charged situations
•Must have the ability to be trained to successfully utilize an electronic health record documentation system