The purpose of the Program Supervisor position is to provide supervision and guidance to an assigned team of Case Managers and to ensure that case managers are providing quality services to clients and families that are in foster care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides monthly documented supervision and consultation to assigned Case Managers.
Ensures that team conducts all required visitation to clients month including home visits, child-parent visits, and worker-parent visits. Tracks and maintains documentation of visitation and documentation that
Monitors and tracks information pertaining to Performance Based Contracting(Dashboard). Conducts problem solving measures and implements individual improvement strategies.
Participates in quarterly Department of Children and Family Services (DCFS) Child and Family Team Meeting, case reviews, court, and staffing. In addition, conduct home visits with employee for modeling purposes and/or supervisory safety checks.
Reviews and monitors all reports, case reviews, expense vouchers, correspondence, progress notes and other essential paperwork for approval.
Keeps immediate supervisor/Administrator abreast of problematic service delivery, safety and well-being concerns, and any other issues or concerns.
Conduct monthly file audit on client records, maintains records for quality assurance and submits program specific tracking reports as required.
Assists Case Managers with paperwork necessary to open, close or transfer a case.
Provides on boarding assistance and on-going training for assigned staff in accordance with program requirements.
Carries cell phone 24 hours a day, being available when needed for crisis or regular job responsibilities.
Ensures compliance with contractual obligations, agency and DCFS policies and procedures, including meeting required permanency outcomes.
Completes all Core Curriculum training(s) required for the position.
Performs all other duties as assigned.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Master’s degree in Social Work or related field and two to four years related experience required.
Minimum of one-year supervisory experience in Child Welfare field.
AMYSC employee shall obtain and maintain certification in First Aid and CPR. Certification must be obtained within 3 months of employment.
Current driver’s license
Current auto insurance
Ability to transport clients in reliable appropriate personal vehicle as needed.
Current DCFS Licensure
Successful completion and passing score of Child Endangered Risk Assessment Protocol (CERAP) certification