Community Access, Inc. (CA), founded in 1974, is a progressive not-for-profit organization that expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy, and healing-focused services. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 20 locations and include over 1000 units of supportive housing in three boroughs, the Howie,The Harp Advocacy Center, ThriveAtWork, Blueprint Supported Education, East Village Access—a PROS program, and a peer-driven Crisis Respite Center.
We are currently seeking qualified candidates for the position of
Entry Level Case Manager (Service Coordinator)
Position Location: Bronx
Position Status: Full Time
Salary: $19.61 / Hour
Community Access provides affordable housing and supportive services to individuals with psychiatric disabilities, histories of homelessness and substance use, families with histories of homelessness, and other low-income community members.
Entry Level Case Manager (Service Coordinator) provides supportive services to assigned program participants in a housing setting. The type of support includes assisting with defining personal, vocational, and educational goals and using a person-centered / Harm Reduction model that supports individuals in their recovery, hopes, and opportunities.
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Commitment to recovery-oriented practice.
Minimum of a high school diploma or equivalent (GED) - Bachelor's degree, preferred.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem-solving.
Must be fingerprinted and cleared by the Office of Mental Health (OMH).
Excellent oral and written communication skills.
Ability to utilize various computer programs, specifically Microsoft Word and Excel.
Be creative and flexible.
Ability to work independently and as part of a team.
Essential Job Functions:
Develop and assist in implementing service plans determined by goals of program participants,
Assist program participants in advocating for quality care received from external service providers, including educating providers.
Provide referrals for treatment for psychiatric disabilities, substance abuse, and health problems, as dictated by program participants.
Assist program participants in identifying vocational and educational goals and opportunities.
Utilize harm reduction strategies when working with individuals experiencing drug and/or alcohol-related problems.
Provide holiday, evening, and weekend coverage, as necessary.