Program Manager - Clinical Training (National Suicide Prevention Lifeline)
Vibrant Emotional Health

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Post Date: Mar 20, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York - New York
Job Reference: - n/a -
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*** This position could be considered for remote***

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s (Vibrant) groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

The National Suicide Prevention Lifeline (Lifeline) is a program administered by Vibrant. The Standards, Training and Practices (STP) Division of the Lifeline is responsible for managing best practices in clinical interventions for a national network of over 170 independently owned crisis call centers across the country.

Position Objective: The Program Manager for Clinical Training is responsible for leading efforts to develop an online suite of trainings focused on skill development in assessment and intervention for those at risk of suicide. Training's will be to Lifeline network members (a network of 165+ independently owned crisis centers across the country) in a range of clinical issues associated with crisis call centers. This position requires significant experience in the development of elearning packages and leadership in developing a training division for the Lifeline. This position requires frequent interaction with Lifeline network centers and leaders in the suicide prevention and crisis center communities.   

Primary Program: National Suicide Prevention Lifeline
Reports to: Director – Standards Training and Practices Division

Essential Duties and Responsibilities:
*Oversee the establishment of a Lifeline Training division focused on the development of educational tools for a national network of crisis call centers.
*Maintain responsibility for the efficient development of elearning modules that together make up clinical course content for a national training for crisis call centers in crisis intervention and suicide prevention practices.
*Oversee design and assist in development of dynamic, interactive and user friendly multimedia training solutions.
*Work with clinical team to translate best practices in suicide prevention to accessible and high quality elearning content.
*Assist with managing administrative capabilities in the LMS.
*Design measurement instruments and create advanced learning activity questions for quizzes and certification exams.
Supervise staff.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

*Bachelor’s degree in instructional design (preferred).
*5+ years of prior relevant experience developing eLearning courses (part. Articulate Storyline or Rise).
*Expertise in analyzing, designing, developing, implementing, and evaluating training for adult audiences.
*Knowledge of instructional design theories and methodologies.
*Expertise in designing and maintaining eLearning courseware.

*Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

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