About HELP USA
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk for becoming homeless to develop a plan for long-term housing stability. Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.
As Housing Specialist, you’ll work with clients to help in restoration of housing stability, decrease their risk of shelter entry or re-entry, and support their efforts towards self-sufficiency. Your responsibilities will include:
- Conducting intake assessments to determine
- Providing landlord/tenant mediation services and
negotiating with landlords on client behalf.
- Accompanying clients to view apartments and
assisting with tasks related to obtaining permanent
housing such as lease signing/renewal, inspections,
turning on utilities, coordinating moving
- Collaborating with the case management team to
provide rapid rehousing and relocation services.
- Developing new housing resources and networking
with current NYC and NYS housing subsidy programs
- Conducting and arranging for outside presentation of
client-centered workshops to provide information
about housing, finances, budgeting, navigating
housing court, and other topics related to securing
and maintaining permanent housing.
- Conducting community outreach and presentations to
increase program enrollment.
- High School Diploma or equivalent required.
Bachelor's Degree preferred
- Minimum of one year experience in housing
placement services, with three years being
- Strong oral and written communication skills and
- Dependable, resourceful, keenly attentive to detail,
eager to take initiative, and able to work effectively in
a fast-paced and demanding environment.
- Excellent organizational and documentation skills
enabling management of multiple priorities in a time-
- Experience providing services to the homeless
population and ability to successfully help clients
achieve permanent housing and self-sufficiency
- Computer literacy, particularly with Microsoft Office
applications: Word, Outlook, and Excel.
- Knowledge and understanding of team concepts
- Valid US driver’s license a plus.
EOE. A Drug Free Workplace.