Under direction of the Program Director and/or the Assistant Coordinator, the Case Manager is responsible for assisting in the day-to-day operation of the Multi-Service Center, with a special focus on managing a caseload of Consumers.
DUTIES AND RESPONSIBILITIES:
1.Conduct intake assessments and orientations for all new Consumers.
2.Develop an Individualized Service Plan (ISP) in conjunction with Consumer, for each Consumer on caseload.
3.Manage a caseload, with a focus on monitoring Consumers’ progress towards ISP goals.
4.Work with Care Coordinators and other staff in County Outpatient Mental Health System to bring about improvement in Consumers’ lives.
5.Provide support and monitor center work units.
6.Facilitate weekly group activities as agreed upon with the Program Director and/or the Assistant Coordinator(s).
7.Create and maintain a positive atmosphere of acceptance for Consumers.
8.Offer services to Consumers, such as showers, laundry, meals, clothing, van transportation, games, reading materials and other activities.
9.Assist Consumers in medication management.
10.Complete and maintain case files in an accurate and timely fashion.
11.Collect and submit daily statistics on appropriate forms in an accurate and timely manner.
12.Attend weekly staff meetings and other designated meetings.
1.Bachelor’s Degree in Social Work or related field, or two years’ experience in social work.
2.Two years’ experience working with homeless persons, or related social service experience.
3.Knowledge of severe mental illness and its symptoms.
4.Knowledge of substance abuse treatment preferred.
5.Bilingual (Spanish/English or Vietnamese/English)/Bicultural ability and knowledge is desired but not required.
6.Possession of a California driver’s license and a driving record meeting agency insurance requirement.
7.Must adhere to agree upon schedule coordinated with the Program Director.