Position Summary: Family Stabilization/FS Case Manager provide culturally competent, case management and advocacy to families in the Family Stabilization Programs in the Bronx and Manhattan.
The FS Case Manager is part of a clinical team that comprises of a FS Supervisor and up to four (4) FS case planners. The Case Manager’s duties are performed in support of, as well as in coordination and collaboration with the FS case planners and supervisor. The primary duties of the case manager are to conduct home assessments, financial assessments as well as safety and risk assessments of the younger children in the home. Based on these assessments, the case manager will provide families with direct case management and advocacy services to address families’ need for support in areas such as Public Assistance, housing, DOE, and referrals for community based services such as parenting classes, mental health services, job readiness programs, after school activities, summer camps, and other pro-social activities, etc.
When required, the case planner role in some cases may be transferred from the FS case planner to the Case Manager. In these instances, the Case Manager becomes the program staff primarily responsible for ensuring compliance with ACS and OCFS child welfare mandates on the assigned cases.
General responsibilities for the position of FS Case Manager will be to support the work of the FS case planner by assisting families with concrete needs and services, educational advocacy and referrals to support services to alleviate barriers to their participation in services. Tasks of the FS Case Manager include, but are not limited to:
•Assist with concrete case management tasks, e.g. rent arrears, utility shut off, furniture assistance
•Perform system updates on PROMIS and CONNX
•Assist with Intake tasks
•Monitor school attendance and obtain school records
•Request medical records for all minor children
•Assist with maintenance of case records for FS unit
•Schedule FTC (Family Team Conferences) as may be required
•Conduct “Safe Sleep” assessments of infants as well as well as ongoing safety and risk assessments of younger children in the home as needed
•Conduct home assessment as well as assessment of financial resources for families as needed
•Research and Identify appropriate community based services to support families, e.g mental health programs, DV programs, pro-social activities for adolescents etc.
•Accompany clients to entitlement appointments such as HRA/Public Assistance, etc
•Make referrals/appointments to agencies/collaterals as needed
•Complete all required child welfare documentation such as progress notes, assessment forms, etc.
•In instances when Case Managers are assigned a case planner role on cases, Case Managers perform child welfare tasks as described above on the assigned cases as well as complete FASPs and/or Plan Amendments when required.
•Attend all trainings necessary to perform above tasks.
•Accept tasks as assigned
•Bachelor’s degree in social work (BSW) or a BA in a related field required.
•Minimum one years of related experience working with adolescent and/or families preferably in a child welfare, juvenile justice or mental health settings.
•Spanish speaking preferred.
•Ability and willingness to work with families and teens in the home, school and other appropriate settings in the community.