Program Manager
Catholic Charities of Los Angeles, Inc.

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Post Date: Jan 13, 2020
Job Type: Full Time
Start Date: ASAP
Salary: DOE
Location: US - California - Lennox
Job Reference: St. Margarets
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St. Margaret’s Center is a program of Catholic Charities of Los Angeles that serves as an access center for the L.A. County’s Coordinated Entry System (CES) program in the South Bay. This Program Manager position will provide homeless services coordination for the city of Hawthorne, initiating a systems-level project to improve intra and inter coordination and integration. The “Manager/Liaison” will work closely with the key city homelessness leadership and city department leads, to be their primary interface with mainstream homelessness resources made available through CES. This individual will also have light-touch case management responsibilities for people experiencing homelessness in Hawthorne.


•Works closely with city homelessness leadership to strengthening ties with CES so that the city can take full advantage of the regional services available to those experiencing homelessness.
•Establishes protocols for city departments to be directly involved in addressing homelessness, develops program guidelines for city housing assistance, leverages existing resources, seeks additional resources, and builds capacity for city staff.
•Working with city homelessness leadership and law enforcement, creates a consistent system-level response to homelessness.
•Helps formulate and document the scope and responsibilities that each applicable department has in the city’s overall homelessness response strategy.
•Ensures that the city’s first responders are trained in homelessness response.
•Conducts Hawthorne Homeless Task Force meetings with key city staff, law enforcement, CES and community stakeholders.
•Educates key city departments on established best practices for preventing and ending homelessness, and links them to ongoing training provided through Measure H and other resources.
•Develops and implements the community engagement plan. Outreaches to the broader community stakeholders for their support in helping to provide referrals and city-integrated solutions, including to: schools, medical providers, faith community, property owners and businesses.
•Provides community awareness opportunities so that the public can better understand the causes and solutions to ending homelessness.
•Provides light-touch case management to link homeless persons to the CES.
•Helps resolve bottlenecks in the housing pipeline for persons experiencing homelessness in the city of Hawthorne.
•Creates a by-name list of homeless households in Hawthorne, and coordinates outreach activities to homeless persons in the city.
•Participates in bimonthly CES northern hub case conferencing meetings, and any other meetings related to job as needed.
•Cultivates new, and strengthen existing relationships with non-homeless resources and systems to create employment and housing opportunities.
•Consults with city leadership on a housing development for vulnerable populations scheduled to open in 2020.
•Monitors funding opportunities with the intent of securing additional resources for the city’s effort to end and prevent homelessness.
•Helps prepare for and execute annual homeless counts in January 2020 and January 2021.
•Engages the city management and governing boards on the progress of the program.
•Prepares monthly reports to track progress on program metrics.
•Prepares related required reports, proposals, requisitions, and correspondence.
•Maintains all necessary records and performs relates duties as required.

•Bachelor’s Degree Required
•Minimum four years working in homeless services and two years working in the Los Angeles County CES system.
•Demonstrated leadership abilities.
•Valid California driver’s license
•Thorough knowledge of the CES system
•Knowledge of Harm Reduction, Housing First and Trauma-Informed Care models of service delivery
•Strong oral and written communication skills.
•Bi-lingual Spanish preferred but not required.
•Passion for ending homelessness.

Generous benefits package to include medical, dental, vision, life insurance, 12 paid vacation days, 10 sick days. 12 paid holidays, short and long term disability,retirement plan and professional development.

Contact Details
Name: Program Director
Address: 10217 S. Inglewood Avenue
City: Lennox
State/Province: California
Zipcode: 90304
Country: United States