Director of Youth Services
Sheltering Arms Children and Family Services Inc.

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Post Date: Dec 09, 2019
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York - New York
Job Reference: - n/a -
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Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary: The Director of Youth Services provides comprehensive oversight for residential services for homeless youth, youth centers for community-based participants, and services for youth involved in the juvenile justice.  These programs are based in Queens, Manhattan and the Bronx.

Essential Functions
Provides ongoing supervision and support to Program Coordinators, Program Directors, and Program Managers who directly oversee the Youth Programs.
Sets goals with visible benchmarks as a standard for each program so that each may improve programmatic outcomes.
Provides clinical supervision to management to ensure that each youth receives quality-driven counseling and/or mental health services.
Develops additional project-based initiatives for each program to enhance the services provided to youth.
Networks in the communities of Queens, Manhattan and the Bronx to build sound and amenable relationships with community leaders and organizations. 
Ensures that each program remains compliant according to the standards of the funder including but not limited to: DYCD, HUD, DOP.
Assists program staff to develop methods of data collection and related tools to capture the progress towards desired outcomes.
Works closely with Human Resources, Quality Improvement, Development, and Finance in order to provide administrative support to the youth programs.
Other related responsibilities as needed.

Master’s in Social Work or Related Field Required
At least five years of direct management experience in Youth Services field
Excellent organizational skills; Strong communication skills
Ability to work with a diverse group of people and synthesize varying perspectives.
Computer and data savvy
Must have the ability to engage positively with the youth.

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