Neighborhood Self Help by Older Persons Project (SHOPP) is a non-profit social service agency located in the Bronx serving minority older adults since 1980. SHOPP’s mission is based on the philosophy of self-help. We believe that older adults are capable of helping themselves and others improve their capacity to deal with the challenges they face as they age.
SHOPP has several initiatives in the Bronx: Group Work Program; SNAP Case Assistance Program; Caregivers Program, VIP Elder Abuse & Crime Victims Program; NY Connects; Casa Boricua, Leon, Soundview and Guess Senior Centers, Case Management & Friendly Visiting Program and Lafayette Estates NORC Program.
SHOPP Caregivers Program is our new initiative that supports formal and informal caregivers caring for an ill, frail, disabled or cognitively impaired individual with Alzheimer’s or other forms of Dementia; or those 55 plus Kinship relation- grandparent raising a grandchild(ren). The Intake / Outreach Coordinator will be responsible for performing intakes on callers/ walk ins seeking services and support as well as oversee outreach initiatives in the community to generate client referrals The Intake / Outreach Coordinator’s role is vital in ensuring that caregivers and their families receive the information, support and resources they need to cope with the challenges of caregiving.
Services to be Rendered:
The INTAKE/OUTREACH COORDINATOR is specifically responsible for the following:
•Complete Caregiver Intakes and preliminary assessments.
•Coordinate regular outreach initiatives in the community to generate and identify client referrals. •Educate communities, build linkages and recruit volunteers.
•Follow outreach plan to promote the program and its services
•Generate leads of community partners to host SHOPP services.
•Be available to provide support to the Caregivers Program team by effectively moving prospects clients through the process, when needed
•Cultivate relationships and visit community agencies, churches, institutions, and other community locations to generate referrals, promote our services, and explore partnerships and cross-promotion opportunities.
•Coordinate opportunities to present workshops, presentations and/or activities at community sites including Senior Centers, Community Centers, places of worship, and other viable sites currently not engaged.
•Promote SHOPP services in the community using local resources (i.e. bulletin boards), Community Boards, local media, and the internet.
•Participate in and represent SHOPP in community fairs and events (indoors and outdoors)..
•Adhere to DFTA and SHOPP guidelines, regulations, procedures and compliance expectations.
The INTAKE/OUTREACH COORDINATOR will report directly to the Caregiver Program Director. Bachelor’s degree in relevant field required such as Social Work, Communication, Psychology, Public Health etc. with good Public Speaking skills.
Must be self-motivated, organized and professional with an ability to work independently and with the interdisciplinary team. Must demonstrate maturity, sensitivity and good judgment in relating to peers, partners, caregivers and care receivers. In addition, must demonstrate the ability to work with people from diverse backgrounds. Availability, dependability, and willingness to be flexible will be a priority in meeting the needs of the various types of caregivers we serve.