Borough Coordinator with BRC's Newly Expanded Transit Homeless Outreach Program
Bowery Residents' Committee

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Post Date: Oct 16, 2019
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York
Job Reference: - n/a -
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Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.


Full-time, 37.5 hours per week      

Variable hours, including some evening and overnight shifts

DUTIES & RESPONSIBILITIES:                     

Work with program management and other stakeholders including NYCT staff and Department of Homeless Services on reviewing and managing homeless outreach conditions at the 472 subway stations. This position with work closely with the Assistant Director of Operations and the Program Director to monitor station visits, program redeployment and resource management. This will include developing monthly, weekly, and daily schedules for the outreach teams, attending and presenting at stakeholder meetings, and conducting field visits. Additionally will conduct quality assurance reviews of outreach teams, program visit logs, and assist with training staff as needed. Related duties as assigned.


BA/BS is preferred. A high school diploma or GED is required. At least one year of experience working with homeless individuals is preferred. Basic understanding of ACCESS or other databases preferred. Must be able to produce reports on short deadlines and work as part of a fast paced team. CPR training certification or willingness to take training in CPR. Related duties as assigned.



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers. With a $91 million budget and over 1000 employees, BRC has 29 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents. BRC has an entrepreneurial culture with a track record of innovation. BRC is highly successful and has been recognized for it. BRC was presented with the Community Impact Award at the New York Housing Conference 45th Annual Awards, recognizing BRC's HomeStretch Housing project Landing Road. Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach. In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work. For more information about BRC, please see our website at

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