Research and Evaluation Manager
Didi Hirsch Mental Health Services
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Post Date: Oct 02, 2019
Job Type: Full Time
Start Date: - n/a -
Salary: DOE
Location: US - California - Inglewood
Job Reference: 19-10166
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Under the general supervision of the Director of Research and Evaluation, the Research and Evaluation Manager will be responsible for supporting the Director and Division Director in managing, directing and leading program evaluation projects and processes agency-wide. The Manager will be responsible for overseeing the outpatient program evaluations and other grant funded programs, supervising research assistants, creating reports, developing interactive dashboards and data visualizations, and engaging with agency leaders, stakeholders and staff to promote and facilitate the effective collection and use of outcomes data.
Primary Duties
Supports the Director in overseeing program evaluation processes agency-wide including clinical outcome and program data collection, entry, analysis, and reporting.
Ensures that outcome and program data are accurately tracked, processed, and reported to meet contractual obligations related to the Department of Mental Health and other funding entities.
Supervises Research Assistants (RAs) in the Division, which includes providing feedback and work direction; tracking attendance and evaluating performance; recruiting and hiring; delegating work; encouraging and fostering professional development.
Uses human resource best practices to engage in flexible and supportive feedback and management styles that foster open communication.
·         Consults with the Director to manage program evaluation and research activities including evaluation designs, goals and objectives and identifying and/or developing instruments (e.g. surveys, interview protocols, criterion-referenced tests, etc.).
·         Independently design, direct, conduct, and draw conclusions from complex research related to the evaluation of the agency’s clinical and programmatic outcomes.
·         Develops and utilizes complex databases, spreadsheets, charts, graphs, reports and tables to present findings and conclusions. Consults with Director to interpret and disseminate program evaluation results to agency staff and leadership.
·         Provides oversight of clinical outcomes systems including Division databases and software along with Department of Mental health outcomes data system.
·         Manages and coordinates data requests from internal and external stakeholders.
·         Initiates and maintains effective working relationships with employees and management.
·         Frequent travel between the Agency’s sites is required.

To perform effectively in this position, the employee in this position is required to have:
Master's degree in Social Sciences or related fields with 2+ years of program evaluation/project management experience in community mental health or similar settings.
Supervisory experience preferred.
Demonstrated knowledge of program evaluation in community mental health or similar settings
Advanced knowledge of MS Office (Word, Excel, Powerpoint and Access)

Advanced statistical analysis skills, including knowledge of SPSS/SAS/R. Experience using R for data management, analysis, and reporting preferred.
Working knowledge of data base systems (e.g. Electronic Health Record system, RedCAP, iCarol, etc), data base management, and data visualization software preferred