Case Manager
The Jewish Board
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Post Date: Sep 26, 2019
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - New York - Bronx
Job Reference: - n/a -
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The Westchester Avenue Community Residence (Bronx, NY) provides family-oriented and supportive Child and Teen Services to boys and girls, ages of 15-18 years old who are struggling with a wide range of psychiatric diagnoses, emotional crises, mental health, and behavioral issues. Under their individualized service plans, youth receive comprehensive clinical treatment and education, and are able to develop independent living skills and adaptive coping strategies for managing of their emotional and behavioral issues in order transition back into their home communities.

The Case Manager at Westchester Ave CR works directly with adolescents in residence, assisting them and their families by providing short-term case management services, including referrals, outreach, and collaborating with all parties involved regarding the individualized plans, health and well-being of the residents and their families.

Responsibilities include, but are not limited to:

Collaborating with family, clinicians, educators and staff; Consulting with Therapists, Psychiatrists, Case Planners, and the Education Team
Weekly visits with youth; effective family communication; acting as a figure of support for youth to appropriately express their feelings
Providing referrals to community social services agencies; and connections to resources specific to clients’ diagnosis; outreach as necessary
Maintaining weekly Progress Notes, including documentation of youth’s general progress and treatment while in the program; collecting/reviewing progress notes provided by the Family Based Treatment Parents, including medication monitoring forms
Understanding and cooperation with regard to the youth’s medication needs
Working with the team of family specialists on managing the emergency phone line during after work hours
Maintaining communication with Bio-parents and facilitate reintegration with the family of origin
Discharge planning, including education, work readiness, and social adaptability; participating in Discharge Meetings
Completing monthly reports and documentation for Medicaid billing
Facilitating Weekly Caring Families group meetings with youth; and Monthly Service Plan Reviews
Attending necessary trainings and case conferences as needed
Other duties as assigned


A Bachelor’s Degree in Human Services or related field is required; Master’s Degree preferred
Prior experience working with youth with mental health issues
A current, valid clean Driver’s license is required for this position