Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.
Responsible for providing direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
Full Time, 37.5 hours per week
Associates or Bachelor's degree however; demonstrated equivalent experience may be considered in lieu of degree. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Must have valid state driver's license. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Ability to speak Spanish desirable. Related duties as assigned.
BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers. With a $91 million budget and over 1000 employees, BRC has 29 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents. BRC has an entrepreneurial culture with a track record of innovation. BRC is highly successful and has been recognized for it. BRC was presented with the Community Impact Award at the New York Housing Conference 45th Annual Awards, recognizing BRC's HomeStretch Housing project Landing Road. Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach. In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work. For more information about BRC, please see our website at BRC.org