Care Manager -Bronx
New Alternatives for Children, Inc.
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Post Date: Feb 03, 2020
Job Type: Full Time
Start Date: - n/a -
Salary: Based on Experience
Location: US - New York - Bronx
Job Reference: 1002
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New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in Midtown Manhattan, with a satellite Bronx office, dedicated to serving children and families with medical complexities, disabilities, chronic illnesses and behavioral challenges. NAC is participating in the Children’s Health Home program and is seeking a qualified individual to apply for this position. The Children’s Health Home Program is a NYS initiative that serves children on Medicaid (up to age 21) with complex medical and/or behavioral conditions, and provides coordinated care management services to improve their care and reduce costs.

Ensures required program enrollment consents are obtained from the caregiver/consenter.
Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS-NY) to determine the child’s most appropriate level of care management. Enters CANS-NY data into NYS online portal.
Responsible for the overall creation and management of the child’s Individualized Plan of Care (POC), by working collaboratively with the child and family and the child’s care team.   Based on the POC, the Care Manager is able to:
A.        Coordinate the enrollee’s provision of services, as per their acuity level.
B.        Support adherence to treatment recommendations.
C.        In consultation with clinical and health care staff, monitor and evaluate a child’s needs, including prevention and wellness care, conditions affecting the child’s medical and mental health, care transitions, and social and community services where appropriate.
Meets client contact requirements, including face-to-face visits in the child’s home on a consistent schedule as per the acuity level determined for each child (high, medium, low).
Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed
Functions as an advocate for clients within the agency and with external service providers.
Promotes prevention and wellness care linking enrollees with resources and services based on their individual needs and preferences.
Works with health care staff at the agency and in the community to educate the child/caregiver(s) on care of chronic conditions, importance of immunizations, screening tests and other preventive interventions.
Helps clients obtain health care services covered by Medicaid or their Managed Care Plan.
Effectively communicates and shares information with the child and family/caregiver(s) with appropriate consideration for language, literacy and cultural preferences.
Coordinates and conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care.
Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services.
In the event of hospital admissions, participates actively in the discharge planning process to ensure that the transition home is supported by the provision of necessary services and treatments, all in place at the time of discharge.
Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position.

A Master’s Degree in Social Work, Health Education, Community Health or related field.
Work experience in a Bridges to Health, Care at Home, Targeted Case Management programs a plus.
Experience serving children and families in child welfare, developmental disabilities, mental health, health care and/or other systems.
Experience providing service coordination and information, linkages, and referrals for community-based social and/or health care services.

How to Apply:
Please indicate “Care Manager- Bronx “in the subject line when applying. Please submit cover letter and resume to:
Mary Ann Code
Human Resources Department
New Alternatives for Children
37 West 26th Street, 6th Floor
New York, NY 10010
eFax: 929-273-7865
Phone: 212-994-7938

New Alternatives for Children, Inc. is an equal opportunity employer, committed to diversity, inquiry and inclusion.

Contact Details
Name: Mary Ann Code
Address: 37 West 26th Street
State/Province: New York
Zipcode: 10010
Country: United States
Ph: 212-994-7938
FAX: 929-273-7865