Resident Services Coordinator
Abode Communities
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Post Date: Feb 04, 2020
Job Type: Full Time
Start Date: Immediately
Salary: $21-22.50
Location: US - California - Long Beach
Job Reference: - n/a -
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Description
Under the supervision of the VP of Resident Services, the Resident Services Coordinator will coordinate and oversee community development activities under the Beyond Homes key initiatives: Adult Empowerment, Youth Learning & Leadership, Health & Wellness, Community Engagement, and case management services to families as needed at affordable housing developments located throughout Los Angeles County. The RSC will also be responsible for planning and supervision of on-site after school, STEP Up to College, Computer Lab resource centers, and summer programs for youth ages 5-17. The RSC will ensure ongoing access to resources for residents, intervene when families or individuals are at risk of losing their housing, and provide avenues to social service agencies. The RSC works to engage residents with each other, and their greater communities, promoting wellness, increase capacity to earn and meet the needs of their families. The RSC is responsible for tracking programs and referrals through daily attendance, referral notes, case notes, and meeting agendas.
Major Responsibilities
•        Assess the needs of families and individuals and recommend specific service plans, provide service referrals and linkages.
•        Assess the needs of the community and provide resources as such.
•        Meet with family members involved in case management services upon request.
•        Oversee the maintenance of confidential case files, case notes, attendance sheets, surveys and correspondence through software system.
•        Provide supervision and oversight to all program staff and third party service providers.
•        Provide social, educational and recreational programs using volunteer, local non-profit, governmental, or community resources.
•        In partnership with Property Management, participate in community meetings in an effort to facilitate on-going communication channels for residents.
•        Attend local coalition meetings comprised of community, service providers and residents in order to represent Abode Communities.
•        Establish collaborative working relationship with Property Manager to facilitate open and on-going communication regarding resident activities, meetings, special events, resident questions and concerns.
•        Respond to Property Management referrals by following up within 24 hours.
•        Attend regular staff and supervision meetings with Abode Communities staff.
•        Provide regular documentation and tracking of all program activities via program database.


Skills
Bachelor’s degree and two years related experience in social work, human services case management, and/or related field required.
Bilingual English/Spanish a plus.


Notes
We offer a competitive benefits package that includes: Medical, Dental, Vision, Long-Term Disability, Basic Life and AD&D, Flex Spending Account, and 401(k) plan with Employer Match besides a generous paid time off policy.


Contact Details
Name: Ilaria Pardini
Address: 1149 S Hill Street Suite 700
City: Los Angeles
State/Province: California
Zipcode: 90015
Country: United States
Ph: 2132252818