Patients Rights Advocate
Mental Health Association of Orange County
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Post Date: Sep 10, 2019
Job Type: Full Time
Start Date: Now
Salary: - n/a -
Location: US - California - Santa Ana
Job Reference: - n/a -
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1. Conduct interviews with involuntary patients who have been certified to:
- help each patient understand the certification review process and the reasons given as to why he/she has been certified
- assist the patient in obtaining the presence of any other person(s) he/she may wish to have at his/her hearing.
- explore with the patient any feasible alternatives to his/her continued involuntary hospitalization
- ascertain whether the patient wishes the Hearing Representative to assist or represent him/her at the hearing.
2. Arrange for an interpreter, if needed.
3. Perform any other pre-hearing investigation which appears warranted, including review of the
patient's charts and other relevant documents.
4. Attend Certification review and/or capacity hearings, providing whatever level of assistance or
representation each patient has requested.
5. Maintain accurate and organized case records for patients who have Certification review or
capacity hearings or whose complaints regarding patients' rights violations have been investigated.
6. Work efficiently and effectively with patients, Hearing Officers, and mental health facility staff members to provide high-quality advocacy for patients under certification.


(Note: relevant experience gained working in a volunteer capacity will be considered in assessing
an applicant's qualifications.)

1. One year of experience in mental health or related social services or 6 months of experience
delivering advocacy services to people with mental illness.
2. Demonstrated ability to work effectively and responsibly away from the Program's main office and with minimal direct supervision.
3. Ability to work effectively and appropriately within the mental health and other service systems.
4. Must demonstrate respect and compassion for patients and act to support patient's ability to be
5. Personal stability and an ability to work well under pressure.
6. Ability to work professionally and effectively with people with mental illness.
7. Ability to assist persons in presenting their cases in an administrative law hearing or similar
type of hearing.
8. Ability to quickly ascertain what are relevant facts in a given situation and to efficiently
conduct informal investigations.
9. Must have a motor vehicle available for daily use; possess a valid California Drivers License,
carry auto liability insurance as required by law, and have an acceptable motor vehicle report, as determined by our insurance broker.

Full-time, Non-exempt position reporting to the lead Patients Rights Advocate with supervision from the Program Director of the Multi-Service Center.

Position requires extensive local travel up to 300 miles per month.

Please email resume & cover letter to AND

Contact Details

City: Santa Ana
State/Province: California
Zipcode: 92705
Country: United States