Key Responsibilities & Essential Functions
Program/Facilities
Develops and sustains internships and competitive job placements in business, industry, and the community, and assesses clients for job fit. Maintains on-going contact with employers, and performs off-site visits.?
Works with employers and organizations to customize jobs that meet the employers' needs and capitalize on the skills and talents of individual clients.?
Works closely with employers to guarantee their satisfaction with Upwards.?
Works closely with case managers and other Urban Pathways staff to recruit and enroll participants who meet eligibility requirements for the Upwards Program.?
Works with clients to assess and develop employment plans that match clients' interests, aptitudes, education levels, physical abilities, and previous work experience and career goals.?
Provides vocational counseling for the specialized population of homeless and formerly homeless individuals with mental illness and substance abuse histories.?
Identifies client strengths and weaknesses, past work records and interests.?
Acts as a job coach for clients that are placed in competitive, transitional, and supportive employment.?
Models workplace professionalism for clients in individual and group settings. Provides situational judgment training and role-play opportunities for clients.?
Ensures that clients participating in the Upwards Program meet basic standards of program compliance.?
Accompanies clients to local businesses for job search.?
Develops employment training curriculum, conducts workshops and work related individual/group discussions.?
Assists the Director of Employment Services to evaluate program effectiveness.?
Assists the Director of Employment Services in the development of policies and procedures and other strategic program initiatives.?
Administrative
Maintains and submits all necessary documentation and reports accurately, in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to:?
Enters progress notes after each client meeting within 48 hours and/or as mandated by the Program.?
Completes Intake/admission documentation within 24 hours of client admission, as mandated by the Program.?
Documents assessments in client records within required timeframe (not applicable for Outreach Program).?
Updates information in client records, as required.?
Submits all required paper work for supervisor approval within 48 hours.?
Files paperwork in client charts (once approved/signed by supervisor), as required by the Program (no more than 48 hours).?
Compiles and reports monthly statistics in various data bases and generates progress notes and related client documentation.?
Community Relations
Works with employers and organizations to customize jobs that meet the employers' needs and capitalize on the skills and talents of individual clients.?
Works closely with employers to guarantee their satisfaction with Upwards.?
Communication
Communicates verbally and in writing in a professional manner at all times.?
Attends staff meetings, trainings, and supervisory sessions, as required.?
Responds to all communications including telephone, email and other oral and written inquiries in a timely manner.?
