Supervise departmental staff members weekly in a departmental staff meeting, evaluates/trains on boarding new departmental staff.
Oversee staff daily, provide departmental staff in weekly individual one-on-one meetings.
Approve time-off requests, office supply orders and requests to reschedule activities pertinent to work/client relations.
Actively ensure all departmental staff members submit a timesheet monthly and that they are receiving their paychecks.
Attending South Beach Psychiatric Center (SBPC) staff training, meetings, Recovery Audit Contractor (RAC)/Pre-RAC, AWARDs, and Staten Island Mental Health Counsel (SIMHC) meetings
Troubleshoot any (Human Resources Administration) HRA, provider relations, AWARDS, Peat Login, or any other software issues.
Ability to generate Health and Community Base Service (HCBS) referrals for clients, attend site visits, audits and any other departmental meetings as needed
Various tasks assigned by the supervisor or corporate headquarters that are necessary to meet service contracts.
Reports Levels of Service for Department of Health and Mental Hygiene (DOHMH) and quarterly demographic report.
Make sure staff is maintain/working towards Peer Certification(s), and any other webinars or trainings Corporate/Division Director sees fit
Generate write-ups/incident reports when staff is not complying within company standards.
Maintain fire drill log, staff scheduling, staff medical documentation.
Comply with all guidelines to protect confidential client documentation, maintain DOHMH correspondence.
Review clients charts/audit charts for efficiency ensuring staff is maintaining all filing standards.
Maintain fire drill log, staff scheduling and coverage when staff members are absent.
Distribute/maintain Metro Cards, postage stamps, policy/procedure development, petty cash any check requests as needed.
Attending managers meetings twice a month relaying any relevant information to departmental staff members.