Location: 2425 Pacific Street
Two Shifts Available:Saturday & Sunday, 8:00 AM – 4:00 PM
Overnight Weekend, 12:00 AM – 8:00 AM
Signing Bonus: $400 (after 60 days of employment)
We are seeking a dynamic and welcoming Front Desk Counselor to serve as the first point of contact for visitors, clients, and staff. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office administration with enthusiasm and professionalism. Your energetic approach will help create a positive environment, ensuring smooth daily operations and a seamless experience for everyone who walks through our doors.
Duties
*Cover the front desk, answering phones, distributing mail, and performing receptionist functions as appropriate.
*Conduct rounds of the 2425 Pacific Street building and floors as necessary, and document findings in the appropriate communication log.
*Assess incidents and coordinate emergency responses involving Police, EMS, Fire Department, Maintenance, Security, and other officials.
*Work with 2425 Property Management staff and others to respond to tenant/landlord issues.
*Document all interventions and incidents and prepare other reports as requested.
*Coordinate residents' overnight passes, maintain the guest log, and report related issues to the Deputy Director, Program Director, Case Management Supervisor, and Senior Case Manager.
*Meet with supervisors and staff bi-weekly to review incidents and interventions.
Please indicate your shift preference when applying.
