Program Manager
The Salvation Army

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Post Date: Feb 10, 2026
Job Type: Full Time
Start Date: N/A
Salary: 21.00
Location: US - Louisiana - Alexandria
Job Reference: - n/a -
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Description
ABOUT THIS OPPORTUNITY:

This position is responsible for : 

Supervises, coordinates and monitors day-to-day operations of the Salvation Army Center of Hope in Alexandria, LA.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports; ensures that client’s needs are met through service coordination, staffing, and referrals for individuals and group work.


Key Responsibilities: 

Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, etc; trains and instructs in the proper methods and procedures. Oversees and participates in the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; ensures proper methods and procedures are followed Oversees and participates in the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date. Researches and writes grant applications, Annual Performance Reports (APRS) and other grant documentations (e.g., statistical reports) to local, state, and federal funding sources.
Provides support for case managers in cases where escalation is needed and as needed to cover absences.


Physical  Requirements and Working Conditions:

Ability to travel short distances, such as for meetings and other Salvation Army facilities. Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

WHAT WE ARE LOOKING FOR IN YOU:
Bachelor’s degree from an accredited college or university in Social Work or a related field,
And Three years progressively responsible experience managing social services programs in an environment related to client services, mental health, or case management with at least one year in a supervisory capacity,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


LICENSES AND CERTIFICATIONS:

Valid state driver’s license


Equal Opportunity Employer : Veterans | Disabled 

Notes
Employee Benefits:

Health Insurance
PTO
Holiday Pay
Aflac Policies
Retirement


Contact Details
Name: Verlincia Howard
Address: 1450 Riverside Drive
City: Jackson
State/Province: Mississippi
Zipcode: 39202
Country: United States
Ph: 601-961-7758
FAX: 601-969-4194
URL: https://www.salvationarmyusa.org/usa-southern-territory/employment-opportunities/