Provide consistent, high quality program service delivery to all clients in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders.

Oversee the day-to-day operations of supportive housing program including the implementation of all fiscal, programmatic, and administrative policies and procedures

Responsible for the overall direction, coordination, and evaluation of all clinical operations at program site

Oversee all expenditures to ensure all budgetary requirement are met and program remains fiscally viable for the operating year

Work in close collaboration with property management to navigate all client related issues

Attend and actively participate in monthly, quarterly, and annual interdisciplinary team meetings

Provide opportunities for staff to receive on-going training to ensure staff competency

Conduct internal audits and quality assurance checks to ensure client records remain in compliance at all times

Ensure program staffing levels are maintained at all times

Participate in both internal and external committees and associations

Complete performance evaluations for all direct report

Ensure compliance with contract performance standards

Responsible for the completion of all reports as specified by program stakeholders

Provide supervision to clinical staff and ensure that staff is providing adequate and supportive case management services to program residents

Facilitate staff meetings and resident community meetings

Establish and maintain relationships with other agencies and community organizations

Represents BCS within the larger Coney Island Community