Program Coordinator
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Urban Pathways, Inc.
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| Post Date: |
Jun 04, 2025 |
| Job Type: |
Full Time |
| Start Date:
| Immediately |
| Salary: |
$66,453.61 To $89,712.37 Annua |
| Location: |
US - New York - New York |
| Job Reference: |
- n/a - |
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Description
Responsibilities
Program/Facilities
Assists in designing, planning, administering and evaluating the response team to ensure compliance with Urban Pathways, regulatory and funding agency regulations policies and procedures.
Manages and ensures that comprehensive services are provided to high acuity clients under the care of Urban Pathways.
Provides leadership to program staff around the care of high acuity clients
Manages and develops staff, including coaching training and mentoring.
Meets weekly with all direct reports for individual supervision to monitor and support administrative goals and functions.
Provides direct services to some of the Tier 1 high acuity clients
Participates in recruiting, hiring, training, and evaluation of staff.
Conducts field work, including, but not limited to program visits, outreach, and community-based case conferences.
Locates, establishes, and maintains all community resources necessary to operate the program.
Oversees all quality improvement monitoring functions including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews.
Reviews all case records to ensure quality improvement and compliance with Urban Pathways, funding and regulatory agencies, including incident reporting and investigation documentation.
Coordinates clinical meetings with staff and other inter-disciplinary teams.
Participates in the development of Urban Pathways program policies and procedures.
Liaises /coordinates services with psychiatric and medical providers.
Under the leadership of the Medical Director and the Chief Program Officer, helps to oversee/monitor clinical provisions of the program to ensure they align with best and evidenced based practices, including but not limited to casework, case plans, housing placements, substance use, incident reporting and investigation documentation and all other activities.
Reviews all case records to ensure quality improvement and compliance with Urban Pathways, funding and regulatory agencies.
training sessions to enhance staff skills and knowledge in crisis intervention and trauma-informed care.
Available to address emergency needs on a twenty-four hour basis.
AdministrativePrepares, maintains and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory and funding agencies.
Assesses, coordinates, and facilitates staff training.
Monitors and ensures accuracy of employee payroll system.
Ensures timely evaluations of program staff, identifying areas for improvement and corrective actions as needed.
Collaborates with HR to recruit, hire and onboard new program staff.
Manages AWARDS and other systems to ensure that all necessary person served data is accurate and timely.
Ensures paper and electronic charts comply with Urban Pathways and regulatory and funding agency policies and procedures.
Maintains staffing schedule according to program needs and funding requirements.
Dispatches the team according to program needs. Needs can include trainings, engagement events and crises.
Assist in the development and implementation of quality assurance initiatives, including client satisfaction surveys, feedback collection, and performance reviews. Additional duties as required. (See full Job description)
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Skills
Master’s degree in Social Work or closely related human service field required.
Professional licensure (e.g. LMSW) preferred.
Minimum of 3 years of clinical and supervisory experience required.
BSW with 5 years related experience and CASAC considered.
Experience with working with people who carry a diagnosis
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Notes
Strong written and verbal communication skills.
Strong team building and coaching skills and experience.
Strong problem-solving skills and resourcefulness.
Strong computer skills and knowledge of Microsoft Office (Word, Outlook, Excel, etc.).
Strong skills and knowledge of client relational databases (e.g. Awards preferred).
Foreign languages a plus
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Contact Details
URL: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e4c3858c-3733-4717-a68b-805b3e942424&ccId=19000101_000001&jobId=536949&lang=en_US
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