Program Assistant
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Mental Health Association of Orange County
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| Post Date: |
Apr 02, 2025 |
| Job Type: |
Full Time |
| Start Date:
| 04/17/2025 |
| Salary: |
$21-$22 |
| Location: |
US - California - Anaheim |
| Job Reference: |
- n/a - |
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Description
DUTIES AND RESPONSIBILITIES:
1. Answers all incoming calls to the Clinic and transfers as appropriate or provides resource referrals to callers.
2. Perform all aspects of encounter billing using the County Health Care Agency IRIS and MHA databases and programs for client records.
3. Maintain accurate records of client personal, financial, and medical insurance information on County Health Care Agency IRIS and MHA’s CAMINAR database.
4. Perform financial evaluations for clients, process and collect UMDAP payments.
5. Verify health plans monthly for all clients through Medi-Cal website and NORIDIAN website.
6. Maintain and replenish all front office compliance forms.
7. Ensure that the Clinic has sufficient supplies to operate and offer services.
8. Pull charts for doctor’s appointments.
9. Schedule Dr. appointments for clients and provide reminder calls to clients the day before their scheduled appointment.
10. Prep new client charts, label chart sections as designated, file documents, and maintain overall organization of charts.
11. Provide office support to staff by making photocopies as requested, faxing documents, and other office support duties.
12. Ensure charting forms are available for Dr.’s and Rehabilitation Specialists.
13. Attend weekly staff and other designated agency meetings.
14. Distribute mail as appropriate.
15. Perform other duties as assigned.
16. Work one Saturday per month.QUALIFICATIONS:
1. Two years experience in office/administrative support, preferably in a human services organization.
2. Formal training in an area directly related to office/business administration to at least the A.A. level, or equivalent experience.
3. Computer proficient with Microsoft Office products (including but not limited to Word, Excel, Office, and PowerPoint).
4. Ability to multi-task.
5. Ability to prioritize conflicting work demands.
6. Understand the needs and requirements of mental health consumers.
7. Ability to develop positive working relationships with colleagues.
8. Attention to detail.
9. Exceptional telephone skills.
10. COVID-19 vaccination and booster preferred.
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Skills
SUMMARY: Under the general supervision of the Program Director, the Program Assistant is responsible for maintaining Clinic information and for providing administrative and clerical support to program operations. The Program Assistant is the main function at the front desk and point of contact for all who enter the Clinic.
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Notes
To apply, please send cover letter and resume to Nayeli Manzano-Bell at nmanzano@mhaoc.org
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Contact Details
Name: Nayeli Manzano-Bell
City: Anaheim
State/Province: California
Zipcode: 92804
Email: nmanzano@mhaoc.org
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