Position Title: Program Supervisor
Direct Supervisor: Director of Family Treatment & Rehabilitation
Direct Reports (if any): 4 Case Planners and Case Aide and/or Family AdvocateAbout Graham Windham
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth, and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world.
About the Program
The Family Treatment/ Rehabilitation Program (FTR) located in Manhattan, Brooklyn and The Bronx offers intensive preventive case management services to families at risk of removal of children to foster care due to neglect and abuse.
Position Overview:
The Preventive Supervisor will provide clinical and administrative supervision of case planners and support staff in the implementation of case specific goals of families; will ensure that the multi-method program has a consistently strong approach to partnering with families to promote the safety and wellbeing of all children; ensure that the agency practice approaches (Solution-Based Casework and Motivational Interviewing ) are used to partner with families to help develop and encourage families to build connections to positive supports in their community; ensure that our families and staff have access to high-quality resources to meet their needs.
Duties and Responsibilities (but not limited to):
• Participate in Clinical Diagnostic Team (CDT) meetings and ensure that clinical decisions meet best case practice standards as well as contractual requirements.
• Handle case-related crises, including incidents involving reports to the State Central Registry.
• Coordinate unit staff meetings on a monthly basis and ensure that efficient administrative procedures are in place within the unit.
• Ensure appropriate utilization of State and City databases.
• Support the implementation and integration of Solution Based Casework and Motivational Interviewing in all case assessments, in the development of family and individual level outcomes, and action plans.
• Provides ongoing management, direction and support to staff, ensuring correct implementation of Agency policies and procedures and high standards of timeliness, quality and accuracy.
• Provides weekly supervision/coaching to case planners to strengthen their SBC skills and practice, enabling them to provide appropriate and consistent services through ongoing training and skills development.
• Participate in continued SBC training, coaching and the SBC certification process.
Support staff on home visits, in internal case conferences and external Elevated Risk and Safety conferences.
• Works with the Program Director to conduct outreach to outside community agencies and establish effective communication with ACS.
• Exhibits effective verbal and written communication/presentation skills.
• Perform other duties as assigned.