Program Description:
Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities:

The essential duties of the Entitlement Specialist include, but are not limited to, the following activities:

Regular advocacy and maintenance of resident entitlements benefits to ensure effective residential and treatment coverage (including Social Security and Social Security Disability Level II; Public Assistance Level II; Veterans benefits; Medicaid; Medicare; HMO insurance). Active problem-prevention and problem-solving measures with residents and clinical team.
Responsible for assessing clients for all entitlements programs they may be eligible for
Assist clients in securing documents required for entitlements applications
Maintain an up-to-date resource manual on changes in eligibility and documentation requirements for the various entitlement programs.
Ongoing monitoring of entitlements correspondence and record keeping.
Off-site advocacy and collateral contact with entitlements representatives and local pharmacies.
Regular contact with administrative office to ensure payment of residential costs and effective distribution of weekly/ daily/ monthly Personal Needs Allowance.
Management of weekly transportation budget for clinical staff and Reduced Fare Metro Card Application for residents.
Conduct money management groups and provide individualized assistance to residents around budgeting skills.
Participate in weekly staff meetings to coordinate services.
Work closely with Case Management team and Clinical Director to manage resident entitlement issues
Provide additional administrative support as needed.

Qualifications:
High School Diploma or GED required
Proficiency in Windows-based software (Word & Excel) and use of electronic case management & restorative services software preferred.