Program Description:

St. Nicholas is a congregate care supportive housing program located in Upper Manhattan. St. Nicholas provides permanent, affordable, supportive housing to 94 single adults of whom 61 are formerly homeless men and women referred through DHS. St. Nicholas is funded by DOHMH and DHS. Of those 61 clients, 40 are diagnosed with a chronic mental health issue and 21 are in recovery from substance use issues. The remaining 33 units are “fair market” and reserved for low-income tenants, referred from the local community.

Essential Duties and Responsibilities:

The essential duties of the Program Director include but are not limited to the following activities:

Available to respond to emergencies on a 24/7/365 basis, on-call
Manage the day-to-day operations and activities with respect to tenants’ services, the physical plant, building safety and security
Provides direct and indirect supervision to all staff as well as managements of all human resources issues such as hiring, disciplining, training, and developing staff as needed
In conjunction with Property management, oversees the business office including rentals and rent collection
Collaborates with the Clinical Coordinator to ensure the appropriate level and quality of services are being offered to the tenants
Meets regularly with all tenants to counsel/instruct them on building issues, especially safety matters
Meets with individual tenants, as needed, to resolve issues and or conflicts with building staff or services
Managements of all aspects of the budget and ensures that the building follows city and state regulations and reporting requirements
Ensures timely completion of statistical and reporting requirements
Builds and maintains strong connections with both local and state service providers
Handles community relations activities which include maintaining a positive relationship with neighboring community organizations and overseeing the creation of partnerships with community-based service providers
Facilitate weekly team meetings with the interdisciplinary team
Performs other duties as assigned by the Vice President of Programs

Qualifications:

Master’s Degree Social Work or related human services field is strongly preferred; Bachelor’s degree from an accredited college or university with 4 years’ experience working with homeless, mentally ill and chemically addicted individuals and/or other special needs populations, 2 years of which must be supervisory in nature, will be considered
Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible.
An ability to work independently and to adjust one’s schedule to accommodate the needs of the client
Excellent oral, writing, and listening skills