Behavioral Health Compliance Manager
The Family Center

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Post Date: May 20, 2024
Job Type: Full Time
Start Date: 7/1/2024
Salary: 70,000- 80,000
Location: US - New York - BROOKLYN
Job Reference: - n/a -
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The Family Center envisions a future where all New Yorkers thrive in secure healthy communities. Our mission is to provide holistic care and support to individuals and families affected by life-altering events to create a path to healing, stability and a fulfilling future. Please visit our website at for more information.
The Family Center is seeking a full-time Behavioral Health Compliance Manager. The Behavioral Health Compliance Manager is responsible for ensuring that all agency billable programs remain in compliance with respective governing regulations and protocols. Coordination, completion and reporting results of compliance audit activities, as well as remaining current with OMH and OASAS regulations are the key functions of this position. This position reports to the Deputy Executive Director of Behavioral Health and Support Services.
Primary Responsibilities
•        Report monthly on clinics’ compliance with state regulations, including monitoring of improvement in areas identified as needing remediation
•        Develop and implement Quality Assurance and Improvement protocols to maintain/improve engagement and retention of clients, quality of service delivery and client achievement of intended program outcomes
•        Assist in developing and implementing a compliance training plan with clear compliance performance objectives for staff
•        Conduct case reviews with staff to highlight commonly made documentation errors and provide examples of documentation that meets best-practice standards
•        Assist with billing compliance audits
•        Assist in analyzing utilization patterns
•        Assist in developing policies and programs that encourage staff to report suspected fraud or impropriety without fear of retaliation
•        Conduct mock audits and investigations to assess for staff deficiencies and to specifically identify where corrective actions are needed
•        Review, investigate and report on all department incidents.
•        Re-evaluate areas of previously identified deficiency to assess for improvement
•        Periodically advise and update the clinic programs   
•        Forward communications received relevant to compliance
•        Other duties as assigned

•        Bachelor’s Degree required; Master’s Degree and license in Social Work or its equivalent preferred
•        Minimum three years’ experience providing services in a clinic program
•        Experience managing/meeting contractual and regulatory agency mandates
•        Demonstrated attention to detail
•        Excellent written and verbal communication skills

Contact Details
Name: Anternette Brown
Address: 493 Nostrand Avenue