Director of Homeless Services

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Post Date: May 03, 2024
Job Type: Full Time
Start Date: as soon as possible
Salary: $90,000 to $105,000/per year
Location: US - California - Los Angeles
Job Reference: - n/a -
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Summary of Duties:
This position will oversee LTSC’s expanded Homeless Services department, within the organization's services division. The Director will oversee a continuum of services including our direct outreach and housing navigation program for people experiencing homelessness in Little Tokyo and surrounding neighborhoods, as well as over 150 units of permanent supportive housing that will come online between 2025 and 2026. There will be potential future supportive housing projects the Director will oversee. The Director will provide administrative and clinical oversight to this LTSC program area. The Director requires a passion for addressing homelessness, implementing strategic initiatives, and fostering partnerships within the community. The ideal candidate will possess exceptional organizational skills, leadership abilities, and a deep commitment to advocating for individuals experiencing homelessness.

Leadership and Strategic Planning:
•Develop and implement strategic plans to address homelessness in alignment with organizational goals and community needs
•Provide visionary leadership to the homeless services team, fostering a culture of compassion, collaboration, and accountability
Program Oversight:
•Provide clinical and administrative supervision to all program/department staff
•Manage the supportive housing program, including intake procedures, case management, and client services, to promote stability and self-sufficiency
•Develop, review, and continuously revise all administrative policies and procedures in keeping with program and funder requirements
•Oversee service delivery, consulting regularly with the Director of Service Programs regarding quality control issues to maintain the highest standard of services
•Coordinate the development and evaluation of program referral relationships with other service providers, police and public safety officers and/or any other community resources
•Initiate a quality assurance program for the program
•Evaluate crisis situations on an individual basis and respond by directly providing crisis intervention or triaging with staff and guide client crisis intervention responding to medical and mental health crises, including writing LPS 5150 applications
Staff Development and Supervision:
•Recruit, train, and supervise a diverse team of professionals, providing ongoing support, mentorship, and professional development opportunities
Community Engagement and Partnerships:
•Cultivate and maintain positive relationships with community partners, government agencies, and other stakeholders to leverage resources and support for homeless services
Fiscal and Grant Management:
•Develop and manage the budget for homeless services, ensuring responsible stewardship of financial resources and compliance with funding requirements
•Identify grant opportunities and prepare grant proposals, collaborating with the development team to secure funding for homeless programs and initiatives
•Monitor grant expenditures and prepare reports

•        Master’s degree in mental health field (Social Work, MFT, or Psychology)
•        Licensed and in good standing with California Board of Behavioral Sciences
•        Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders
•        Minimum of 5 years experience in homeless services, with progressively increasing responsibilities in program management and supervision
•        Strong leadership and communication skills

•403(b) matching
•Dental insurance
•Employee assistance program
•Flexible schedule
•Flexible spending account
•Health insurance
•Health savings account
•Life insurance
•Loan forgiveness
•Paid time off
•Parental leave
•Professional development assistance
•Retirement plan
•Vision insurance
Work Environment:
• LTSC has a hybrid work environment, the expectation is the Director will be on-site 4 days per week
• On occasion walk or drive to different local sites
• Field an