Clinical Program Manager (LCSW, LMFT)
Downtown Women's Center

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Post Date: Mar 14, 2024
Job Type: Full Time
Start Date: - n/a -
Salary: $82,000- $85,000/yearly
Location: US - California - Los Angeles
Job Reference: - n/a -
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DWC seeks a full time, licensed Clinical Program Manager (LCSW, LMFT) to support the strategic planning and enhancement of DWC’s clinical and case management programs. The Clinical Program Manager will provide oversight and direct supervision to 3 unlicensed clinicians, part-time Clinical Supervisor, Case Management Supervisor and clinical interns to enhance case management and therapeutic services. This position will manage DWC’s Trauma Recovery Center, train and model crisis intervention skills, and provide clinical consultation and training to other DWC departments. An ideal candidate will lead, inspire, and motivate a team of professionals whose primary goal is to provide holistic, trauma-informed care to women in the Skid Row community. This position will create a strengths-based culture in treatment planning and service delivery. The Clinical Program Manager is a member of the Clinical Department and will report directly to the Clinical Director.

Essential Functions
•        Manage day-to-day functions of DWC’s Trauma Recovery Center, ACCESS Center, and Problem-Solving contracts, to ensure that budget and grant requirements are met
•        Provide strengths-based support and clinical guidance to Day Center Case Management and Trauma Recovery Center staff
•        Develop, train, and coach a multi-disciplinary team that provides trauma-informed services to clients who have experienced homelessness, trauma, and mental health and substance abuse issues
•        Assist staff with crisis intervention and model de-escalation techniques, following internal crisis protocols, and fulfill mandated reporting requirements
•        Maintain clinical licensure with the Board of Behavioral Sciences in the state of California
•        Provide clinical supervision to 3 unlicensed clinicians working towards licensure (individual and group supervision as assigned)
•        Provide weekly individual supervision to all direct reports
•        Ensure that staff receive comprehensive onboarding, training, and regular professional development
•        Develop and enhance the coordination of case management and mental health policies, procedures, and services to ensure that organizational goals are met
•        Develop and maintain relationships with Master’s level educational programs and oversee clinical internship program for MSW students
•        Facilitate quarterly internal audits and oversee ongoing quality assurance for assigned Clinical Programs, including case management and clinical charting with the support of the Clinical Director
•        Attend funder meetings as scheduled
•        Develop and maintain relationships with clients, staff, local service providers and funders, and participate in community meetings
•        Participate in and facilitate internal and external meetings and trainings, including bi-weekly Trauma Recovery Center program meetings
•        Serve as an ambassador of DWC and its mission and values by participating in community meetings/collaboratives/events.
•        Collect and report out on program data and progress as requested.
•        Provide regular, written reports to the Clinical Director and additional reports as assigned
•        Comply with local, state, and federal confidentiality laws and regulations
•        Additional duties as assigned to support the mission of the organization

Required Education and Experience
•        LCSM or LMFT in good standing with the Board of Behavioral Sciences in the state of California required
•        2 years post licensure experience and completion of 15-hour Clinical Supervision training required
•        Supervisory experience required
•        Program, contract and budget management required
•        Experience working with homeless adults and knowledge of available community resources required

•        Proficiency in Trauma-Informed Care
•        Program Management/Development
•        Relationship Management/Team-Building
•        Flexibility
•        Excellent Communication
•        Leadership
•        Collaboration
•        Organization/Time Management

Contact Details
Name: Luna Covarrubias-Klein