Classification: Exempt
Reports to: Program Director
Location: Brooklyn, NY
Salary $55,000 - $65,000
Position Type:
In the absence of the Program Director this position may require availability outside of the standard workday.
Euclid-Glenmore is a new development in East New York, Brooklyn. With a total of 135 units, Euclid-Glenmore will provide 81 supportive housing units to single adults exiting homelessness. These units will be funded by the Department of Health & Mental Hygiene.Objective:
We are seeking an engaging Assistant Program Director (APD) who will partner with the Program Director in the overall management of the program. The APD must have experience in a mental health service delivery setting, working with formerly homeless individuals, and/or clients impacted by chronic medical conditions, substance use, and criminal justice involvement. The candidate is also required to have strong supervisory and administrative skills; and able to communicate effectively with colleagues, partners, and stakeholders to ensure quality services and program operations.
The Assistant Program Director is responsible for direct supervision of the case management team and plays a pivotal role in ensuring that clients receive services that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments, and regular chart review.
Essential Functions:
•Provide clinical supervision and coaching to the case management staff.
•Promote strategies that support learning and professional development.
•Review and approve documentation completed by the case management team and ensure high standards of care and high quality service delivery.
•Conduct internal chart reviews in collaboration with the Program Director.
•Review dashboards and monthly reports with staff to track outcomes.
•Participate in interviews with prospective clients and assess clients’ needs for safe transition to a supportive housing setting.
•Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies.
•Develop supervision plans and accountability systems that manage reporting requirements and service standards.
•Collaborate with the Leasing and Compliance team to ensure housing stability; Assist in financial planning and budgeting to assist clients in meeting their financial needs and rental obligations.
•Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders.
•Provide overall day to day program management in collaboration with, and in the absence of, the Program Director.
Required Education and Experience:
•Master’s Degree required; LMSW, LCSW or LMHC is preferred.
•Minimum three years of post-Master’s experience working in the field of social service, housing or emergency shelter.
•Supervisory, administrative, and/or management experience.
