REMOTE WORK: Yes, residency anywhere in the state of Tennessee
BILINGUAL PREFERRED: English/Spanish
TRAVEL REQUIRED: Yes
OVERVIEW
The Level 2 Post Release Services (PRS) Case Manager plays a critical role in providing essential support and services to unaccompanied children and their sponsors. This position requires a high-level of technical and professional expertise to provide essential support and advocacy in ensuring the safety and well-being of children. The Level 2 PRS Case Manager primary focus is ensuring the well-being and successful integration of Unaccompanied Children (UC) into their new environment.ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide culturally and linguistically appropriate post placement services and comprehensive case management for UC;
• Carry a case minimum caseload of 15 PRS cases, services are provided virtually and in person every 90 days;
• Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances;
• Provide ongoing case management services to children and families based on their assessed needs;
• Maintain a high standard of record-keeping according to Applied Intellect and ORR policies and procedures utilizing the UC Portal and internal software systems;
• Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;
• Assess the safety and appropriateness of the placement using child welfare principles and social work best practices through phone/video calls (using WhatsApp or other video conferencing tool), interviews, and home visits;
• Maintain confidentiality of health care records and information in keeping with HIPAA and Protected Health Information (PHI) requirements;
• Must maintain confidentiality in all program areas including information regarding youth;
• Coordinate and maintain communication with key stakeholders;
• Participate in regular training and communication sessions utilizing Teams, Zoom or other platforms required for communicating with peers, supervisor, and headquarters staff;
• Display professional conduct and ensure respectful interactions during any contact with children, coworkers, supervisors, ORR representatives, and other vendors or community members;
• Adhere to all state and federal laws and regulations; and
• Follow all company policies and procedures.
POSITION REQUIREMENTS
• A bachelor’s degree in social work, behavioral science, or social services with at least two years’ progressive experience in social services, case management, child welfare;
• Experience in child welfare, child placements, family preservation and social service provision is desired;
• Must be skilled at writing professional, thorough assessment reports;
• Extensive knowledge of immigrant community local resources is desired.
• Review all job requirements on our career site https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6079999
