Next Step ACE is an Assisted Competitive Employment program for individuals with serious mental illness who seek meaningful jobs in the competitive employment market. ACE provides supported employment services delivered through the evidence-based model of Individual Placement and Support (IPS). ACE serves approximately 175 clients annually and is part of Project Renewal’s Next Step Employment Program. Next Step provides job readiness training, job placement, and retention services.

Essential Duties and Responsibilities:

Reporting to the Assistant Director of ACE, the essential duties of the position include, but are not limited to the following:

Preparing clients for employment and placing them into jobs that result in achieving job placement and retention milestone goals
Establishing a network of employers who will provide job opportunities that are aligned with the skills and interests of ACE clients
Managing a caseload of clients
Following up on job placements to monitor job retention and satisfaction of employers/clients
Maintaining timely, accurate and detailed case record for each client and employer in various databases including Salesforce NYESS, NYC MedPortal, and others as required.
Conduct intakes and assessments and develop employment plans in conjunction with team members.
Meeting job placement and retention milestone goals
Developing employer partners in specific sectors to support training and placement initiatives
Developing job orders specifically aligned with the skills and interests of clients
Collaborate with the Vocational Case Managers and meet with clients individually to develop a customized job search plan
Preparing clients for specific job interviews by means of activities such as mock interviews, and ensuring that clients have all necessary applications, resumes, documentation, and job search paperwork

Qualifications:

Bachelor’s Degree in human resources, social work, business, or marketing preferred. Other degrees will be considered
One to three years of previous experience in job development, vocational counseling, and working with individuals with serious mental illness or similar population is essential.
Ability to effectively develop job opportunities for low-skilled job seekers required
Excellent communication skills and strong interpersonal skills
Strong attention to detail
Ability to produce clear and accurate case notes   
Computer proficiency in Microsoft Office
Work in the office at least three days a week
Ability to work independently to effectively provide services remotely as needed

All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.