Best Practices and Project Manager (I/DD and Mental Health)
Albertina Kerr
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Post Date: Nov 20, 2023
Job Type: Full Time
Start Date: - n/a -
Salary: 69,000
Location: US - Oregon - Portland
Job Reference: - n/a -
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Join our team as the Best Practices Manager and lead initiatives that will transform the lives of people with intellectual and developmental disabilities and mental health challenges. In this dynamic role, you'll drive project management initiatives aimed at fostering self-determined lives within our community.

As our Best Practices Manager, you will spearhead a range of projects, beginning with the implementation of accreditation from The Council on Quality and Leadership (CQL). Your responsibilities will encompass project management, training, and motivation of team members to seamlessly integrate and uphold the highest standards in our services.

Key Responsibilities:

Research and Stay Updated:
Keep abreast of the latest developments and emerging person-centered practices.
Translate acquired knowledge into actionable strategies for the organization.

Implementation Oversight:
Lead the implementation of strategic initiatives, including Registered Behavior Technician Training and National Association of Dual Diagnosis Accreditation.
Drive the successful execution of accreditation processes such as CQL, CARF, and LEAN.

Policy Development:
Collaborate with cross-functional teams to develop and update policies in alignment with best practices and regulatory requirements.
Implement effective policy creation, updating, storage, and dissemination strategies.

Training and Education:
Coordinate with the training team to facilitate programs ensuring staff are informed and skilled in the latest best practices.

Performance Metrics:
Establish and monitor key performance indicators (KPIs) to assess the implementation and effectiveness of best practices.
Ensure data-driven decision-making across all areas of care.

Quality Assurance:
Conduct regular assessments to evaluate the organization's adherence to best practices.
Recommend corrective actions to enhance service delivery.

Maintain comprehensive documentation of best practice implementations, audits, and outcomes, ensuring compliance with reporting requirements.

Foster collaboration among staff, departments, and external partners to promote a culture of continuous improvement and best practice adoption.
Consumer and Stakeholder Input:

Interview clients, families, or other stakeholders to understand their experience.
Implement and analyze surveys to align services with client needs.

Compliance and Reporting:
Ensure the organization remains compliant with all relevant accreditation standards.
Prepare and present reports to senior management on the status and impact of best practice implementation initiatives.

Paid medical, dental, and vision benefits
Life & accident insurance, short- & long-term disability
Paid holidays and generous time off
401(k) retirement savings plan
24-hour Employee Assistance Plan (EAP) for mental health and other resources
Eligibility for the Public Service Loan Forgiveness Program (PLSF)