Program Supervisor – YAS & Respite
Bill Wilson Center
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Post Date: Jun 08, 2023
Job Type: Full Time
Start Date: ASAP
Salary: $55,000 - $70,000 per year.
Location: US - California - San Jose
Job Reference: - n/a -
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Description
The Program Supervisor supervises the staff working in the Bill Wilson Center (BWC) Young Adult Shelter (YAS) for youth aged 18-24. The Program Supervisor will also supervise the staff working in the Respite Emergency Shelter Program for youth aged 18-24. These programs are residential programs for young adults preparing for permanent housing. This position requires collaboration with other BWC programs to ensure youth receive full scope services including employment, education, housing, mental health services and independent living skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:   
•        Provide managerial leadership, oversight and coordination to Young Adult Shelter (YAS) and Respite staff. This will include the coordination of staff trainings, schedules and bi-weekly supervisions with each staff member.
•        Work collaboratively with BWC staff in other programs and our community partners in areas such as mental health, social services, probation, employment, and education in order to ensure appropriate services.
•        Develop and Maintain all Program Policy and Procedures
•        Conduct workshops and trainings for staff including weekly staff meetings.
•        Meet with Program Director on a regular basis for 1:1 meetings, trainings on topics such as employee relations, performance evaluations, staff scheduling, facilitating staff meetings, approvals for staff, etc.
•        Maintain appropriate paperwork and standards for all services. Ensure staff compliance with AWARDS data entry including progress notes and other required documentation.
•        Responsible for creating reports, reporting data and extracting data as needed internally and for funders and within required timelines.
•        Ensure programs are meeting their required outcomes and goals and that data in AWARDS is consistently updated to support this.
•        Program Supervisor will need to be on-call for program staff 24 hours a day 7 days a week.
•        Attend multi-disciplinary team meetings representing YAS and Respite.
•        Attend and participate in meetings and work groups as required for program.
•        Provide day-to-day support for staff. Meet with staff regularly to review accomplishments, needs, questions, etc. Help staff grow in their positions.
•        Conduct initial 6-month reviews for new hires and annual performance reviews for staff.
•        Approve financial requests for staff (i.e., mileage or reimbursement requests) and approve PTO requests.
•        Follow all agency financial procedures and ensure staff are in compliance with all financial procedures.
•        Disciplinary/Corrective actions for staff if needed. Bring any serious performance concerns to the attention of the Program Director and the Human Resources Department.
•        Ensure that sites are neat and tidy and report all maintenance or safety issues to Program Director or Facilities Manager immediately.
•        Participate in agency Program Quality Improvement activities and initiatives.
•        Participate in agency Safety initiatives and proactively report safety issues to management immediately.
•        Regular attendance is required.
•        Duties are not limited to this list and duties that have not been listed may be assigned.

Skills
BA/BS plus 2 + years of relevant experience including management experience and knowledge of homelessness. Excellent organizational and prioritization skills. Knowledge of community resources including Shelter Provider Network. Experience working with culturally diverse youth and parenting youth required.   Valid CA drivers license with access to a personal vehicle with current Ins. Fingerprinting, TB test required.

Notes
For consideration, please submit cover letter and resume to:
ATTN: Resumes
FAX: (408) 244-4022
EMAIL: resumes@billwilsoncenter.org
Please indicate which job you are applying for in subject line.

For a full job description please visit - http://www.billwilsoncenter.org/bwc_jobs/

Required to be fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility)


Contact Details

URL: http://www.billwilsoncenter.org/bwc_jobs/