Position Summary: The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is seeking an experienced, dynamic, and highly focused individual to serve within the larger scope of formal and informal learning of the Education and Workforce Program. The Career Pathways Case Manager (CPCM) provides social services to participants through direct assistance and referrals with a focus on reducing barriers to employment, education, and training.

Schedule: Monday through Friday, 35 hours/week
?        Identifies, predicts, and mitigates barriers to self-sufficiency including economics, education, and employment.
?        Works with participants to achieve educational, workforce and economic goals, enabling participants to access educational and employment services.
?        Evaluates, analyzes, and reviews participant information and coordinates a centralized intake process.
?        Determines social service needs, screens for benefits, assists with applications and makes referrals as necessary.
?        Provides individualized case management services and support to participants.
?        Assists individuals with navigating complex systems including healthcare, social services, education, and financial systems.
?        Facilitates ongoing support to provide short-term interventions.
?        Tracks internal and external referrals.
?        Responds to participants needs for mental health, substance use, behavioral, housing, financial and other social services.
?        Conducts appropriate social and educational workshops to provide general and situational-specific information to participants.
?        Ensures that accurate participant records are maintained in a timely manner, including completing detailed case notes and maintaining current documents.
?        Documents and tracks all interactions with participants through case notes and other tools according to timelines set by supervisor and/or funding specifications.
?        Follows up with participants on a regular basis to assess progress on goals and records participant outcomes in appropriate systems.
?        Manages the collection and distribution of program outcomes statistical data for reporting purposes, including adherence to program standards and government contract reporting.
?        Cultivates strong community-based partnerships with organizations that can serve as referral partners to meet the needs of participants.
?        Performs other duties as required.