The Senior Director, Programs & Clinical Support is part of a leadership team that provides day-to-day oversight for all of Union Station Homeless Services’ programs and participant services, with an emphasis on Family Services and clinical supervision. In collaboration with the CPO, the Senior Director will contribute to the implementation of best practices and capacity building for the Programs Department. The Senior Director will be responsible for supporting the growth and development of the Programs Department, including strategic planning, partnership building, and active involvement in the contract monitoring and budget planning process.
ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following:
Provides clinical support and oversight for the Programs Department, including the direct supervision and training of Programs Leadership staff.
Supports the Director, Family Services in the oversight of the Coordinated Entry System for Families and the USHS programs and housing sites that serve families in SPA 3.
Provides clinical supervision and case consultation services for Programs teams in accordance with funder requirements.
Collaborates with CPO, Directors, and Data & QA Team to ensure contract compliance, successful outcomes, consistent data reporting, and implementation of evaluation and quality assurance protocols and processes throughout the Programs Department.
Coordinates USHS relationship to various Schools of Social Work and maintains the active placement of MSW student interns in USHS programs. Additionally coordinates with various Schools of Occupational Therapy, Nursing and Vocational Rehabilitation.
Develop standards and procedures regarding mental health assessments for program participants to increase access to housing resources, including conducting mental health assessments for participants who are unable to access external healthcare resources.
Acts as a representative of Union Station to governmental agencies and nonprofit allies in the building and maintenance of partnerships and coalitions to develop policy, sustain key activities, and identify future programs and funds.
Collaborates with CPO and Grant Writer on program proposals including but not limited to, program design, program outcomes, program staffing and program budgets.
Partners with CPO on the development and management of annual program budgets with justifications for review by CEO, CFO and Board of Directors. Works with program staff to ensure programs and services are administered within the annual budget.
Ensures compliance with federal, state, and city standards/regulations and contractual requirements of partner agencies.
May be called upon to occasionally represent Union Station Homeless Services at community/public meetings and on local boards, councils and committees that seek to meet the needs of the homeless and low income population in the San Gabriel Valley.
Promotes and ensures employee and client wellness and safety.
Other duties as assigned.