Housing Stability Services is a new unit born out of the recognition that securing permanent housing is the first goal but maintaining housing and thriving is equally as important. The households placed in permanent housing by New Destiny’s rapid rehousing program, HousingLink, or into New Destiny’s supportive and affordable buildings, would benefit from additional resources to: (1) strengthen their ability to access housing; (2) help sustain their housing security and (3) create pathways to long term stability and growth.
New Destiny Housing is seeking a Resource Coordinator to join the Housing Stability Services team and provide supportive services and manage referrals for HousingLink clients. The Resource Coordinator will report directly to the Senior Resource Coordinator and have a hybrid work schedule with in-office days at an office in Brooklyn, Bronx or Queens
Duties and Responsibilities
• Conduct needs assessment for clients referred by Housing Access team who are seeking supportive services and aftercare.
• Manage internal referrals to Health and Wellness Coaches and Financial Coaches as appropriate and conduct case conferences with colleagues as appropriate.
• In coordination with Housing Access staff, assist participants utilizing rental assistance in determining the type and amount of rental assistance needed to support the transition to permanent housing.
• Conduct ongoing monthly check-ins with placed individuals to help them remain stably housed
• Prepare monthly rental assistance payments as well as payment requests for other supportive services such as childcare, vocational/educational training, and mental health services in accordance with funding guidelines and internal protocols.
• Work with participants to adjust rental assistance as needed based on changes in income, unexpected or emergency expenses, etc.
• Act as the liaison among participants, landlords, and other applicable groups (government agencies, community-based organizations, etc.) after placement
• Assist participants in identifying supports or programs that can aid them increasing their financial security, and make referrals to said organizations
• Work with participants on safety transfer requests or refer back to HousingLink to seek new housing if it becomes unsafe for the clients to remain in unit
• Maintain data integrity by inputting and updating participant information, such as assessments, case notes, and demographic data, to the database in real time.
• Independently review internal progress reports to determine personal progress toward annual goals.
• Coordinate with FJC staff and supervisor regarding additional service needs and to conduct case consults as needed
• Facilitate workshops and orientations alongside Housing Access and Stability Services colleagues to meet the needs of participants and partner agencies.
• Maintain and establish new relationships with other community-based organizations.