Title: Case Manager
Project Renewal’s Re-Entry Permanent Housing provides supported housing to 25 men/women with serious and persistent mental illness/dual diagnoses – who also have a history of significant criminal justice involvement/may be under parole supervision. The program directly delivers and/or facilitates access to a broad range of services geared towards clients’ stabilization and community integration.
Under the general direction of the Program Coordinator, the case manager is responsible for assessing clients to determine what is needed to stabilize them and working with them to create individual plans to address these needs so they can achieve successful community re-entry.
Essential Duties and Responsibilities:
The essential duties of the Case Manager include but are not limited to the following activities:
Conducts assessments of clients entering the program and assists them in developing individualized Housing Support/Service Plans.
Reviews the Housing Support/Service Plan every 6 months- or as needed.
Makes face to face contact with each client at a minimum 2 times each month.
Facilitates clients’ access to community-based treatment and support services – which may include escort and direct linkage.
Maintains up to date documentation of all contacts in CAIRS and AWARDS.
Participates in regular meetings with the permanent housing staff to discuss the status of each client in the program.
Participates in on-call response system.
Performs other duties as assigned by supervisory staff.
Bachelor’s Degree in Social Work or other Human Services related field with significant experience working with the seriously mentally ill, dually diagnosed Re-Entry population. A Master’s Degree is strongly preferred.
Must use the New York City transportation system at least three of the five workdays to go into the field and to climb the stairs in any of the three to six story buildings in the Bronx or Manhattan where clients reside.
While in the Central Office the case manager must sit for extended periods of time to use the computer and must stand, reach and bend in using the filing system of the Office.
Proficiency in the Microsoft Office, especially Work and Excel and familiarity with case management software.
All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.