Title: Social Worker Team Lead
The Support and Connection Center (Center) provides 24/7 short stay, engagement, stabilization and treatment services for adults with mental health and/or substance use issues referred directly by NYPD as an alternative to the traditional police responses of arrest, summons, or transport to an emergency room. Guests are referred to the Center when their infractions are non-violent and/or low-level offenses such as loitering, trespass, public inebriation, and disorderly conduct. The goal of the Center is to help guests begin to identify and modify the behaviors that result in repeated police contact. An OASAS licensed outpatient clinic, located on site, provides services to guests who are eligible. The maximum length of stay is 5 days.
Under the general direction of the Clinical Director, the Social Worker Team Lead conducts rapid assessments, engages guests in wellness, discharge, and aftercare planning, and facilitates linkages to community services and residential settings. The team lead also oversees a team of CASAC's and Peers and is responsible for the delegation of tasks to the team.
Essential Duties and Responsibilities:
The essential duties of the Social Worker Team Leadinclude but are not limited to the following activities:
Provides direct care to guests, including conducting assessments to identify the full range of service needs
As the primary counselor for a designated caseload - collaborates with the full on-site team to ensure coordination of care
Counsels guests through individualized and group sessions on issues such as wellness self-management, and community integration skills
Identifies and makes referrals for community-based treatment and support services.
Participates in daily team meetings
Inputs guest information and updates into the facility’s case management software system, ensuring all data is accurate and entered in a timely fashion
Master’s Degree in Social Work, NYS LMSW required
A minimum of four (4) years of experience working with homeless and criminal justice involved individuals with either a diagnosis of mental illness or a substance use disorder, including experience in emergency or crisis services
Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds
The ability to work well in a highly pressured environment set and meets deadlines and delegate as appropriate
An ability to interface with guests as well as all levels of staff
Knowledge of case management software as well as a proficiency in Microsoft Office Suite
A minimum Excellent oral, writing and listening skills