Title: Shift Supervisor
Program: Ana’s Place
Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on-site psychiatric team provides services Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.
Essential Duties and Responsibilities:
The essential duties of the Shift Supervisor include but are not limited to the following activities:
Communicates with clinical staff regarding any shift issues affecting the clients, by conducting a comprehensive review of logbook and staff observations, recording any changes in behavior of the clients that might be useful to the team.
Participates in weekly social service meetings as Liaison to operations staff, debriefing any incidents which may need more information.
Conducts supervisory meetings with all RA supervisors to review procedures and maintain that communication is being consistent across all shifts.
Ensures that all incidents are recorded in the Logbook, but especially that priority incidents are recorded, and the appropriate management staff is notified.
Reviews incidents with staff to ensure quality control, reporting any inconsistencies to Assistant Director. • Ensures that electronic shift summaries are completed, and all incident reports are inputted coherently.
Oversees the client storage room and regularly reviews records to ensure accuracy/consistency in documentation
Oversees the Callahan room to ensure all records are up-to-date and all supplies are accounted for.
As needed, provides direct assistance to clients can which include helping clients adhere to their daily schedules, and ensuring they are participating in their scheduled activities.
A High School Diploma or GED
A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction.
One year of the required experience must have been in a supervisory capacity. • Must have a CPR and Certificate of Fitness for a Fire Guard, F-80, or have it completed within 90 days of starting employment. • Knowledge of Microsoft Office Suite, especially e-mail, WORD, and EXCEL.