The Division Director provides leadership and innovation to a team serving our most vulnerable populations; children and youth ages 12-21 yrs who are either in the foster care or juvenile justice systems or we are trying to prevent from entering those systems. Utilizing best practice approaches including positive youth development, we use a holistic approach in working with the whole family to provide crisis intervention, stabilization and tools where they can begin to resolve differences and navigate through developmental milestones using their own internal resources and support networks. The Division Director oversees compliance in all Community Care Licensing programs including:
20 bed Runaway and Homeless Prevention Center;
10 bed Transitional Housing Placement Program (THPP)
35 bed Transitional Housing Non Minor Dependent Program (THP-NMD)
The Division Director of Youth Residential Services has direct supervision of Director Safety Net Shelter, Program Supervisor of THPP/NMD and 5 Case Managers.ESSENTIAL DUTIES AND RESPONSIBILITIES:
MANAGEMENT/TRAINING/DEVELOPMENT
• Oversee the interview and selection process of all direct report managers and directors
• Professional Development coaching and mentorship including 6 month new hire performance reviews and all staff annual performance reviews
• Build cohesive treatment team among all service providers and ensure fidelity to treatment goals of each individual
• Clinical supervision of all Case Managers including BBSE intern hours (if applicable)
ADMINISTRATIVE
• Provide or designate on-call support 24/7 for all programs and assist with crisis intervention
• Part of the leadership team contributing innovate practices for performance quality improvement and agency sustainability
• Ensure that all documents and procedural forms are signed and submitted timely (treatment plans, progress notes, assessments, quarterly reports, termination summaries, letters to DFCS, Probation or other external agencies)
• Maintain all Title XXII Licensing regulations
• Review all CCL incident reports and fax to licensing within one business day of occurrence
• Monitor annual budgets and approve financial requests for staff (mileage, staff allowances, program fees, incentives, recreation, etc)
• Meet with a grantors, conduct site visits, participate in various county task force meetings and work groups
• Compete Grant and compliance reports including Santa Clara City Housing Report, quarterly THPP and THP+FC reports to County, Annual city compliance Sunnyvale report and APR HUD report (THPP) and assist with Transitional Housing reports as required
• Compliance with RHY federal regulations
COMMUNITY
• Represent agency in leadership role at designated community meetings (Coalition to End Human Trafficking, CSEC, Safety Net meetings, MDT’s, CFT’s, etc.)
• Develop positive relationships with DFCS and JPD to take client referrals, communicate progress and issues of each client, prepare discharge planning and work with wrap teams
OUTCOMES/EVALUATION
• Maintain all outcome measures and ensure appropriate documentation in Electronic Health Record system
• Complete all required reports within designated timelines
• Assist in program development, expansion and design; implement best practices in all programs
• Participate in all Quality Assurance and Quality Improvement activities
