Position: Case Manager
Program: Geffner House
Geffner House is a 307-unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low-income men and women, including people with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and people who are living with HIV/AIDS. Tenants are offered a comprehensive array of clinical services and occupational therapy services.
Under the direction of the senior clinical staff, the Case Manager is responsible for providing assessments, counseling, and referral services to the tenants living in the building who are people with persistent mental illnesses, individuals who are recovering from drug/alcohol addiction and those living with either HIV or AIDS and performs related work. Work with property management to maintain clients’ housing.
Essential Duties and Responsibilities:
The essential duties of the Case Manager include but are not limited to the following activities:
• Provides intake, psychosocial and substance abuse assessments to tenants and develops an appropriate treatment plan for each tenant in the assigned caseload.
• Makes home visits, coordinates medical, psychiatric and substance abuse services.
• Monitors medication compliance as necessary.
• Maintains up to date written information or case notes on contacts with the tenants and any other required information and enters all contacts and interventions into the FOOTHOLD/AWARDS system.
• Conducts individual and group supportive counseling sessions.
• Organizes and educates tenants through groups and other activities presenting issues of interest to the tenants such as money management, employment opportunities etc.
• Links tenants to community services.
• Performs other duties as assigned by supervisory staff.
A Bachelor’s degree from an accredited college in social work, psychology or related human services field.
Teamwork: Ability to motivate and work cooperatively with peers, staff and other agencies, in order to serve the needs of the clients as effectively as possible. Flexibility as needed to meet client and staffing needs.
Interpersonal: Ability to listen attentively to staff and clients and to constructively diffuse tense combative situations; composed and able to perform well under pressure.
Communication: Excellent oral, writing and listening skills. Professional presentation.
Computer: Knowledge of case management software is preferred. Proficiency in Microsoft Office Suite, especially WORD, e-mail and EXCEL.
Language: Fluency in Spanish is strongly PREFERRED, but not required.
Project Renewal offers a comprehensive package of benefits including tuition reimbursement and MSW work study program, as well as the opportunity to apply to NYC Department of Health and Mental Health MSW scholarship program.