Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.
Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager's duties include:
Assesses clients needs and develops and implements service plans for appropriate housing placement and support including, but not limited to: supportive housing, independent housing, family reunification, Federal, State, and City housing subsidies.skills, and referrals.
Advocates on behalf of clients to facilitate client needs.
Conducts regularly scheduled housing meetings with clients and staff to ensure housing packages are updated and to explore housing options.
Ensures timely preparation and delivery of housing packages for housing providers and coordinates housing interviews.
Prepares clients for the housing interviewing process and assists clients to obtain required entitlements and identification.
Collaborates with housing providers and DHS/OMH on appropriate housing placements for clients.
Assists clients to ensure a smooth transition from shelter into the community and provides appropriate community resources.
Serves as liaison with community to build and enhance housing network.
Prepares and submits monthly housing reports and all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.
Attends staff meetings, trainings, and supervisory sessions, as required.
Performs all other duties as assigned.
Bachelor's degree in Social Work or a related field required.
Minimum of two to three years of work experience in a Department of Homeless Services (DHS) setting along with relevant housing knowledge.
Strong computer skills and advanced knowledge of Microsoft Office (i.e., Word, Outlook, etc,).
Excellent written and verbal communication skills.
Familiarity with on-line chart record data bases a plus.
Strong interpersonal skills and ability to work as part of a team.
Ability and willingness to work a flexible schedule including evenings, weekends and holidays required.
Clean drivers license preferred.
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