Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.
Assesses the organization’s employee training and development needs, and establishes and maintains a training and development strategy, and establishes annual training calendars.
Works closely with the Chief Compliance Officer, senior management, and program management to ensure training complies with funding agency, regulatory agency, and Urban Pathways laws, regulations, policies, procedures, and guidelines.
Monitors both new government/funding agency laws and regulations and changes in existing government/funding agency laws and regulations. Modifies training curriculum accordingly.
Creates and delivers course content, working with third parties as needed and provides logistical support.
Recruits, maintains, develops, supervises, and evaluates internal trainers.
Oversees and maintains the Organization’s training software.
Monitors all employee trainings and prepares and distributes monthly training reports.
Prepares and distributes employee training certificates and supporting documentation to employees, program management, and Human Resources.
Maintains a tracking system to ensure all staff attend and complete mandatory and assigned trainings.
Engages in an ongoing review of training programs to ensure relevance; ensures training methods, content, software utilization, etc. are appropriate and at industry best practice levels.
Develops educational partnerships that would enhance the Organization’s staff training program.
Coordinates graduate intern program through metro area graduate schools of social work.
Develops and maintains ongoing relationships with funding agencies, universities and colleges, and community services and resources.
Master’s Degree required. Master's in Social Work, Psychology, Adult Education or other closely related field preferred.
Three to five years of experience in stand-up training and curricula development preferred.
Knowledge and understanding of mental health diagnoses, symptoms and evidence-based interventions required.
Excellent written and verbal communication skills.
Strong interpersonal and problem-solving skills
Ability to manage multiple projects.
Excellent organizational skills with a high level of attention to details.
Ability to work both independently and as part of a team.
Excellent computer skills and experience with Microsoft Word and Excel.
Experience with AWARDS and CARES preferred.
LMSW or certification in Education preferred.