Title: Clinical Director
Program: Fort Washington
Under the general direction of the Shelter Director, with some latitude for independent action and decision making, the Clinical Director will be responsible for the overall coordination and delivery of services to clients of Fort Washington Shelter. The Clinical Director directly supervises 2 Master’s Level Team Leaders; Entitlements/Benefits, 3 Behavioral Engagement Specialist, and indirectly supervises a team of 7 Case Managers. The Clinical Director serves as a liaison between Fort Washington, and both assigned Shelter ACT Team and Access to Treatment Substance Use Disorder providers. The Clinical Director coordinates service delivery with on-site medical, psychiatric, residential aide personnel, and recreation departments; ensures staff adherence to DHS and Project Renewal policies and procedures; conducts regular quality assurance reviews; is the primary liaison with DHS regarding client assignments, transfers, and exits; performs related work. The Clinical Director works together with the Clinical Coordinator and their team and well with Assistant Director and their team.
Essential Duties and Responsibilities:
The essential duties of the Clinical Director include but are not limited to the following activities:
Supervises a multi-talented social services staff in providing services to the clients, ensuring that all DHS/OTDA and Project Renewal protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents are being given to each client.
Coordinates all clinical aspects of the program. Ensures that linkages and coordination of services are being done by staff and properly documented
Monitors the staff’s timely completion of all clients’ intake processes, assessments, psycho-socials, progress notes, referrals and independent living plans.
Acts as a primary Liaison to the Department of Homeless Services (DHS) and the State Office of Temporary and Disability Assistance (OTDA) regarding clinical issues.
In collaboration with the Shelter Director, implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS).
Conducts chart reviews, physical charts as well as data in external database, DHS/CARES.
Facilitates the clients’ weekly case conferences and community meetings.
Fosters staff development by conducting team meetings and individual supervisory sessions Clinical Department staff. As needed, provides in-service education for all levels of shelter staff.
Develops and trains staff in protocols to be followed in clinical emergencies.
Performs other duties as assigned by the Shelter Director.
Available for an on call 24/7/365 basis for either a response or coordination of activities in all clinical emergencies.
A Master’s degree in Social Work from an accredited college or university; LCSW is preferred.
A minimum of five years of progressively responsible post graduate experience working with a psychiatric population, including homeless mentally ill and MICA adults, three years of the required experience must be clinical and or supervisory experience.
Computer skills: A knowledge of case management software as well as a proficiency in Microsoft Office Suite.