Overview:
Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. Duties include:
Responsible for developing a needs analysis and employment plan including goal setting
Gather information through interviewing and observing individuals
Provide feedback and an objective perspective as customer’s evaluation their options or make career transitions
Support customers through transitions and facilitate decision making and goal setting including referrals to partners, to training, TRADE, Section 30 and ITA process
Maintain knowledge of state of the art career assessments; administer and interpret as appropriate
Research labor market issues and current workplace trends
Present a range of job search and career transition workshops
Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional service
Maintain contact with a large caseload of customers by telephone, email, and personal appointments
Perform other duties from time to time
Job Qualifications:
Minimum of an Associate’s degree in human services, public administration, business management or related field and 1 to 3 years relevant experience required
Bachelor’s degree in human services, public administration, business management or related field preferred
Experience working in a career center, providing career development services, or other related experience preferred
Knowledge and experience with WIOA, TRADE, RESEA, (and other Career Center Programs) regulations, programs, guidelines and administrative requirements preferred
Must have effective communication skills, both verbal and written
Ability to develop and maintain effective working relationships
Strong public speaking/presentation skills
Bilingual skills preferred
Demonstrated ability to work sensitively with people from diverse backgrounds
Why ABCD?
Make an impact on the community
Professional development opportunities and trainings
Health and Dental Insurance
Long-term and Short-term Disability Insurance
Life Insurance
403B Retirement Plan with employer match and vesting after 1 year
Paid Time Off
13 Observed Holidays
Locations: Cambridge
